Wikimedia Foundation - Software Quality Manager

• Demonstrated engineering experience in a technical management or leadership role. • Strong hands-on experience developing, designing, and reviewing software applications using languages such as Go, Python, PHP, or other object-oriented programming languages. • Proven track record of managing a team that provides critical centralized services (such as quality assurance, technical documentation or technical program management) to various product teams. • Experience managing the expectations of diverse teams with varying goals, ensuring that your service team prioritizes tasks effectively and delivers value across the organization. • Excellent verbal and written communication skills in English, with the ability to articulate complex technical topics and solutions clearly and concisely. • An established track record and prior success in working with a multicultural, remote and distributed high-performing team. • Qualities that are important to us: • Alignment with our mission and values. • Experience with open source development methodologies and open source community. • Technical background in either manual and automated testing or technical documentation writing • Strong ability to identify and implement strategies that improve testing and documentation practices, ensuring they scale with the organization’s needs. • Excellent communication and follow-up skills. You’re actively engaged, and your team feels involved and well-informed about what’s happening in the team and broader organization. • Experience with remote work and the level of engagement and communication it takes to build a geographically distributed team that is functional and healthy. • Experience with large-scale, global developer ecosystems a nd platforms and managing the risks and opportunities associated with them. • Resilience—we work on new and interesting problems in public and collaborative ways. • Working together for outcomes, and being willing to change course. • Passionate about developing people and platforms, with a focus on fostering a strong product-minded culture. • Knowledge of testing automation tools for E2E and Visual Regression • Knowledge of documentation as code tools such as Markdown • Experience in transitioning Test Engineers from manual testing towards automation • Experience editing Wikipedia or with the Wikipedia, Wikidata, or Wikimedia Commons communities or other collaborative enterprises. • Familiarity with MediaWiki. • The Wikimedia Foundation is the nonprofit organization that operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge freely. We host Wikipedia and the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. • The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive donations from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA. • News from across the Wikimedia movement • Wikimedia Blog • Wikimedia 2030