New Era Technology - Network Engineer – Field Support
Responsibilities
• Deploy, configure, and support Cisco Catalyst SD-WAN solutions, including vManage and vEdge/cEdge. • Configure and maintain Cisco Meraki environments across MX, MS, and MR platforms. • Implement and support Cradlepoint routers using NetCloud Manager. • Integrate LTE/5G and satellite connectivity into enterprise network designs. • Provide real-time remote support to field technicians during installations, cutovers, and troubleshooting. • Assist with validation, turn-ups, and issue resolution during live deployments. • Support multiple customer networks simultaneously with strong prioritization and communication. • Ensure adherence to customer-specific standards, SLAs, and security requirements. • Work Set-up / Work Schedule • Monday – Friday, 2:00 pm - 11:00 pm ET (US)
Benefits
• Government contributions • Assistance with government loan payments • 13th month pay • Night differentials pay • Holiday pay (for hours worked on holidays) • Mandated Leaves • Work equipment provided • New Era Technology, LLC., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”). • View our Privacy Policy here https://www.neweratech.com/us/privacy-policy/ • We never ask candidates to pay any fees at any point in our hiring process. If you are ever asked to provide payment for training, certification, equipment, or any other purpose, it is not from our company. Only communications from our official company channels should be trusted. Please note our official email domain is @neweratech.com. If you suspect fraudulent activity, please contact us immediately at [email protected] . • @neweratech.com
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