Snyk - Associate Implementation Consultant

United Kingdom - London Office1w ago

Requirements

• 1+ years in technical consulting, professional services, technical support, or another customer-facing technical role, or equivalent hands-on experience such as an internship or relevant projects. • Foundational knowledge of the SDLC and modern DevOps practices, and curiosity about where security fits into both. • Familiarity with CI/CD and DevOps tooling (for example Jenkins, GitHub Actions, GitLab, Azure DevOps, Kubernetes), with the motivation to go deeper. • Ability to manage your own tasks and deadlines across more than one customer project, with support from your team. • The ability to explain technical topics clearly to developers and other technical contacts, in writing and in conversation. • Genuine interest in application security and belief that a developer-first approach is the right way to solve it. • A collaborative, customer-first approach and a willingness to ask questions, take feedback, and learn quickly. • Working fluency with AI-assisted tools (Claude, Gemini, or similar) and comfort with how AI-generated code is changing what customers need to secure. • Strong written and verbal communication, plus an organized approach to problem solving. • Nice to have: basic proficiency in a scripting language such as Python, JavaScript, or another modern language. • Nice to have: prior experience in a support, solutions engineering, or technical account role for AppSec, CI, or DevSecOps products. • Nice to have: a security certification such as Security+, CSSLP, or CEH. • Nice to have: a Project Management Professional (PMP) or CAPM certification, or equivalent project management coursework. • Nice to have: a Computer Science degree or equivalent programming background, and exposure to enterprise-scale web technologies and microservices.

Responsibilities

• Deliver onboarding engagements for customers with well-defined requirements, following Snyk's onboarding methodology from kick-off through closure. • Support senior consultants on larger and more complex implementations, taking ownership of defined workstreams and learning how enterprise rollouts are planned and run. • Configure and integrate the Snyk platform with customer source control, CI/CD, container, and cloud environments, working from documented procedures and escalating questions early. • Join customer kick-offs, working sessions, and status reviews, and keep customer contacts informed on progress and next steps. • Answer customer questions about how Snyk works, and bring in senior consultants, Support, or Product when an issue needs deeper expertise. • Keep accurate project plans, notes, and handoff documentation so every engagement is easy for others to pick up. • Use Snyk's onboarding playbooks and templates, and suggest improvements when you find gaps. • Troubleshoot common integration and configuration issues, and document what you learn for the rest of the team. • Help customer teams understand developer-first security practices so they keep using Snyk after onboarding ends. • Build your skills through regular coaching, shadowing, and Snyk's technical training and certification programs.