Springboard - Certified Sterile Processing Technician (CRCST) Learning Mentor
Requirements
• Active CRCST certification through HSPA • Minimum 3–5 years experience working as a sterile processing technician • Experience working in a hospital-based sterile processing department strongly preferred • Prior experience supporting trainees, students, or new sterile processing staff (preceptor, trainer, mentor, or instructor) • Ability to explain sterilization workflows and infection prevention concepts clearly to learners with no prior healthcare experience • Preferred • Experience mentoring adult learners • Experience supporting CRCST exam preparation • Experience working in online or hybrid learning environments • Experience onboarding or precepting new sterile processing technicians • Leadership or shift lead sterile processing experience • Must have reliable internet access (no hotspots) • Must be comfortable using online learning platforms and video meeting tools • Ability to respond to Springboard communications within 24 hours • Ability to respond to student questions within 24–48 business hours • Strong student empathy and communication skills • Positive outlook on the sterile processing profession and career pathway • Must live and work in the United States
Responsibilities
• Student Mentorship and Support • Meet regularly with assigned students in scheduled 1:1 mentorship sessions • Reinforce key sterile processing concepts aligned to CRCST exam domains • Support students in translating coursework into real-world sterile processing workflows • Help students build confidence navigating unfamiliar healthcare terminology and environments • Provide encouragement, accountability, and structured progress guidance • Certification Readiness Support • Help students prepare for the CRCST certification exam • Reinforce domain-level understanding including: • Help students identify areas requiring additional review • Applied Industry Context • Help students understand expectations of hospital-based sterile processing environments • Support students in connecting technical learning to workplace responsibilities • Reinforce professionalism expectations within healthcare settings • Asynchronous Student Support • Respond to student questions related to course concepts between mentorship sessions • Maintain visibility into student engagement and learning progress • Escalate risk signals to the Springboard support team when appropriate • Program Collaboration • Partner with Live Instructors and Springboard’s learning team to surface student learning trends • Contribute insights that help strengthen the learning experience during program launch
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