Appier - HR Operations & Global Mobility Specialist
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Requirements
• internal expert for Global Mobility and Immigration • entire employee lifecycle • We are looking for a "builder" mindset: someone who isn't satisfied with the status quo and thrives on using technology to reduce manual work. Whether you are solving a complex visa case or optimizing our HRIS workflow, your goal is to deliver a seamless, reliable experience for all Appiers. • Professional Experience: 3+ years of experience in HR Operations, Global Mobility, or International HR. Experience in a fast-paced tech or scaling environment is highly preferred. • Operational Excellence: High attention to detail and a strong sense of ownership over data accuracy and process compliance. • Operational Excellence: • Problem-Solving: Proven ability to navigate ambiguity and first-time cases by proposing structured and scalable solutions. • Problem-Solving: • Communication: Strong interpersonal skills with the ability to manage complex stakeholder relationships (internal and external) in English and Mandarin. • Communication: • Tech Savvy: Comfortable working with HRIS and data; an interest in using automation tools to reduce manual workloads. • Tech Savvy: • Overseas HR experience or direct collaboration with cross-border stakeholders. • Experience in vendor management or coordinating complex logistical projects. • #LI-BD1 #LI-Hybrid
Responsibilities
• 1. Global Mobility & Immigration Excellence • End-to-End Mobility Management: Own work authorization and relocation processes for international hires and internal transfers, ensuring compliance across multiple jurisdictions. • End-to-End Mobility Management: • Strategic Coordination: Partner with HRBPs, Finance, and Legal to assess the feasibility, risks, and timelines for first-time or new-entity cases. • Strategic Coordination: • Employee Journey: Serve as the primary point of contact for mobile employees, providing clear guidance and managing expectations to ensure a smooth transition. • Employee Journey: • Vendor Management: Manage immigration vendors and service providers, tracking case quality, invoicing, and internal payment processes. • Vendor Management: • 2. Core HR Operations & Lifecycle Support • Employee Lifecycle Delivery: Collaborate with the team to support general onboarding and offboarding activities, ensuring all cross-border requirements and local Taiwan compliance are seamlessly integrated. • Employee Lifecycle Delivery: • HR Service Delivery: Act as a reliable partner for employee inquiries, providing timely support (e.g., certificates, benefits, intern management)) and maintaining accurate employee records in the HRIS, ensuring data integrity for payroll and statutory reporting. • HR Service Delivery: • Global Standardization: Work alongside HR colleagues to ensure that mobility workflows align with the team’s broader goals of automation and standardized service delivery. • Global Standardization: • 3. Process Optimization & Knowledge Management • Scalable Documentation:Build and maintain a robust HR knowledge base, including country-specific requirements, SOPs, and internal guidelines to support team scalability. • Scalable Documentation: • Continuous Improvement: Audit existing workflows to identify manual bottlenecks; collaborate with the team to automate routine tasks using HRIS tools or AI, moving from manual execution to systematic delivery. • Continuous Improvement:
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