Whoop - Senior Technical Program Manager (NPI)
Requirements
• Bachelor's degree in Engineering, Supply Chain, Manufacturing, or a related technical field. • 5+ years of experience in technical program management, manufacturing development, hardware engineering, or a related field. • Experience owning at least one complete hardware product development cycle from prototype through mass production launch, including EVT, DVT, PVT, and production ramp. • Proven ability to independently lead manufacturing programs with cross-functional engineering teams and external manufacturing partners. • Experience working directly with overseas manufacturing partners, particularly in Asia, within consumer electronics or other high-volume hardware industries. • Strong understanding of manufacturing processes including SMT, mechanical assembly, test, validation, and pack-out. • Demonstrated ability to navigate ambiguity, prioritize effectively, and drive decisions across engineering and operations teams. • Excellent communication and organizational skills, with the ability to tailor messaging for technical teams and leadership audiences. • Proficiency with Excel, Jira, Confluence, Gantt/scheduling tools, Google Workspace, and PLM systems (Arena preferred). • Willingness to travel internationally up to 25% to support supplier builds, validation activities, and production launches. • This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office. • Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
Responsibilities
• Own end-to-end manufacturing program execution for a hardware product from early development through mass production launch, serving as the primary manufacturing program lead. • Lead manufacturing readiness across EVT, DVT, PVT, pre-production, and production ramp, ensuring milestones are achieved on schedule and with high quality. • Develop and maintain integrated program plans, build schedules, critical paths, risk registers, issue trackers, and validation milestones across internal teams and manufacturing partners. • Drive manufacturing process development, documentation, optimization, and validation in partnership with Manufacturing Engineering, Test Engineering, Quality, and Operations. • Coordinate build planning and execution, including build objectives, factory readiness, equipment deployment, process validation, test integration, issue resolution, post-build closure, and exit criteria for each build phase. • Drive ramp readiness by ensuring yield, throughput, capacity, staffing, equipment, process documentation, and operational handoff criteria are understood, tracked, and achieved before mass production. • Establish and drive the manufacturing NPI operating cadence during critical program phases, including build readiness reviews, cross-functional issue reviews, leadership updates, timely decisions, and accountability across a focused cross-functional team. • Identify program risks early and drive cross-functional issue resolution with clear ownership, root cause analysis, corrective actions, escalation paths, and recovery plans while balancing schedule, quality, cost, and manufacturing readiness. • Communicate clear program status, key decisions, risks, and recovery plans to engineering, operations, and leadership stakeholders. • Build strong working relationships with contract manufacturers and suppliers to ensure successful execution of manufacturing activities and production readiness. • Contribute to improving manufacturing program management processes, documentation, and tools to enable more scalable and predictable NPI execution.
Apply in one click
Upload My Resume
Drop here or click to browse · Tap to choose · PDF, DOCX, DOC, RTF, TXT