Roo - Product Design Manager
Requirements
• 8+ years of product design experience with 2+ years of management experience • Demonstrated ability to grow, coach, and support senior designers in improving their craft and helping them extend their skillset from strong execution toward strategic influence • Strong portfolio demonstrating excellence across visual design, interaction design, systems thinking, product storytelling, and user centered craft. • Experience building and scaling design systems. • AI fluency in design practice. You've used AI to move faster on real work and you have a considered view on where it helps and where it produces work that shouldn't ship. • Ability to bring clarity to ambiguous spaces and turn loose ideas into compelling product concepts. • Strong cross functional communication skills and experience working closely with cross-functional leadership • Experience with a variety of user research methods. You know how to get answers from users yourself and help your designers do the same. • Excitement about shaping the future of the industry by designing experiences that support meaningful work. • Experience leading design across multiple products or surfaces. Two-sided marketplace experience is a strong plus. • While we are a remote first company, if you are based in San Francisco this will be a hybrid role.
Responsibilities
• Lead, mentor, and grow the 5 person Product Design team. Support designers in developing strong craft, critical thinking, and strategic influence. • Evolve our design competencies into a standard the whole company can understand and then make it operate. Today that bar largely lives in people's heads. Making it explicit, defensible, and consistently applied. • Support career growth by running development conversations, writing performance reviews with business-unit leaders, and making the path from one level to the next clear • Take on real design work yourself. Everything from hard problems, quick wins, exploratory concepts, and the things that unblock the team. • Partner with leadership to align design direction with product strategy and company goals. • Build and strengthen design systems that enable consistency, quality, and scalability. This includes raising the team's leverage with AI by helping to drive forward efforts to make our design system agentic-friendly so prototypes can be built from real components. • Shape design practices across discovery, concept development, interaction design, prototyping, and delivery. • Encourage exploration and push the team to rethink assumptions while staying grounded in user needs and market realities. • Advocate for the customer experience across every surface and ensure design decisions always reflect real customer needs.
Benefits
• Note: We’ve recently been made aware of a job scam where scammers are posing as Roo employees and conducting fake text interviews. Please note that any communication from @lifeatroo.com is not legitimate. All official Roo communication will always come from @roo.vet. • Exact compensation may vary based on skills, experience, and location. • Tier 1 Pay Range (examples: San Francisco, NYC) • $155,000—$235,000 USD • Tier 2 Pay Range (examples: LA, Boston, Seattle, DC, San Diego, Chicago) • $140,000—$210,000 USD • Tier 3 Pay Range (examples: Austin, Dallas, Portland, Denver, Philadelphia, Baltimore, Sacramento) • $130,000—$200,000 USD • Tier 4 Pay Range (examples: Minneapolis, Miami, Atlanta, Phoenix, Orlando, Las Vegas, Salt Lake City) • $125,000—$190,000 USD • Tier 5 Pay Range (examples: Madison, Birmingham, San Antonio, Spokane, Toronto) • $115,000—$175,000 USD • Our Core Values are what shape us as an organization and we're looking for people who exhibit the same values in their professional life; Bias to Urgency, Drive Measurable Impact, Seek Understanding, Solve Customer Problems and Have Fun! • What to expect from working at Roo! • Located in the US: • For permanent, full time employees, we offer: • Accelerated growth & learning potential. • Stipends for home office setup, continuing education, and monthly wellness. • Comprehensive health benefits to fit your needs with base medical plan covered at 100% with optional premium buy up plans. • Unlimited Paid Time Off. • Paid Maternity/Paternity and reproductive care leave. • Gifts on your birthday & anniversary. • Opportunity for domestic travel, including for regional team building events. • Located in Canada: • Comprehensive health benefits offered through Rippling EOR. • Registered Retirement Savings Plans (RRSPs) and Tax-Free Savings Accounts (TFSAs) through Wealthsimple. • Overall, you would be part of a mission-driven company that will significantly empower the lives of all veterinary professionals and the health of the overall animal industry that seeks massive innovation.
Apply in one click
Upload My Resume
Drop here or click to browse · Tap to choose · PDF, DOCX, DOC, RTF, TXT