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Vonage - Head of NwPS Engineering

Remote - Work from Home - US, UK or Spain$263k - $346k2d ago

Remote Director EMEA Telecommunications Head of Engineering CTO Team Leadership Reporting Governance

Requirements

• Engineering Vision and Strategy • Demonstrated ability to set and communicate a multi-year engineering vision for a complex, API-native product portfolio • Experience leading engineering for developer-facing or telco/network API products is strongly preferred • Proven capability to align engineering strategy with product roadmap and commercial priorities — not just execute against them • Leadership at Scale • Track record of leading distributed, multi-squad engineering organisations across multiple geographies • Ability to develop and retain engineering talent at all levels, including squad leads and senior engineers • Experience managing engineering through periods of significant growth and structural change • Technical Depth • Strong grounding in API platform architecture, distributed systems, and cloud-native engineering • Familiarity with CSP/telco network API standards (CAMARA, GSMA) is a significant advantage • Hands-on architecture experience sufficient to provide meaningful technical guidance to the Architecture function • Execution and Accountability • History of delivering complex, multi-CSP or multi-partner integrations on aggressive timelines • Operational rigour: reliability, KTLO management, cycle time, and quality engineering are active leadership priorities, not delegated concerns

Responsibilities

• Engineering Delivery • Full engineering accountability for: Verify, VNA (Vonage Network APIs), Connectors, Intelligence Engine, Advanced NwPS, and future NwPS products • Ownership of all NwPS squad delivery across Platform, Network Features, Identity Insights, Frontend, and Verify • QA Excellence and SDET capability across NwPS engineering • DevRel engineering in support of the NwPS developer ecosystem • Operational Excellence, SRE practices, and platform reliability • End-to-end architectural accountability for NwPS engineering • Direct leadership of the NwPS Architecture function (Architecture Lead reports to this role) • Ownership of architectural standards, technical design governance, and domain architecture across NwPS products • Technical decision-making authority for platform design, CSP integration patterns, and engineering standards • Strategic Engineering Leadership • Agentic AI and MCP engineering strategy and execution • Engineering roadmap aligned with NwPS product strategy and commercial OKRs • Representation on the SA NwPS leadership team alongside NwPS Product, Solution Sales, and Strategic BD • Cross-functional partnership with CTO, Architecture, and SA CPaaS Engineering on shared platform standards and practices • Reporting Structure • Reporting Structure • This role leads the NwPS Architecture Lead and the squad leads for Platform, Network Features, Identity Insights, Frontend, Verify, and SDET Improvements. • The engineering organisation comprises approximately 40+ engineers across the squads, with seven direct reports once the Architecture Lead position is filled.

Benefits

• NwPS is building the infrastructure for a market that is still being defined. Carrier-grade, developer-accessible network APIs are emerging as a category, and Vonage is positioned to lead it. The Head of NwPS Engineering will be the person who ensures the engineering organisation is built to move fast, scale reliably, and stay ahead of a rapidly evolving technical landscape. • This is a role for someone who wants to build something, not manage something that already exists. • Vonage is a global cloud communications leader, part of the Ericsson group. The NwPS Solution Area is Vonage’s dedicated business unit for Network Powered Solutions — commercialising mobile network operator capabilities as developer APIs for enterprise customers globally. NwPS operates as a standalone business with its own P&L accountability, product roadmap, sales motion, and engineering function. • US Pay Transparency • $263,103 - $346,000 USD • There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you. • There’s no perfect candidate. • To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.