Harbor - Business Consultant, Risk and Compliance
Requirements
• You will have worked within a law firm or other regulated professional service firm, ideally having had exposure to the risk or business acceptance functions. Alternatively you will have worked for a management consultancy providing advice to business process advice to professional services firms. • Demonstrated experience leading substantial workstreams or complex projects in a client-facing environment which were focused on business process optimization including the implementation or adaptation of technology to support the changes. • Bachelor’s degree in business, information systems, finance, or a related field. • Strong ability to move from ambiguous business challenges to structured, actionable solutions. • Experience managing stakeholder expectations, facilitating workshops, and communicating effectively with both executives and technical teams. • Advanced analytical skills and strong proficiency with Excel, presentation tools, and business systems or data platforms. • Proven ability to manage competing priorities, deliver high-quality work, and exercise sound judgment in fast-moving environments. • A highly collaborative, self-directed working style and experience partnering with cross-functional and globally distributed teams. • Experience in professional services, legal, financial services, or another complex, regulated corporate environment. • Experience leading enterprise software, workflow, data migration and business-process transformation engagements. • Familiarity with SaaS applications, integrations and APIs, business intelligence tools, or data-quality practices. • Master’s degree or a consulting, project-management, or process-improvement certification. • Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 900+ strategists, technologists, and specialists navigate alongside our clients – leading law firms, corporations, and their law departments – to provide essential resources and invaluable insights. Anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect, our unwavering dedication lies in shaping the future of the legal industry and fostering enduring partnerships within our community and ecosystem.
Responsibilities
• Lead client workstreams from discovery through implementation, including scoping, requirements gathering, solution design, testing, deployment, and adoption. • Serve as a primary day-to-day client contact, building trusted relationships and facilitating productive stakeholder discussions about meeting regulatory requirements in professional services firms. • Translate complex business requirements into clear, scalable process, technology, data, and operating-model recommendations. • Contribute to the development and management of consulting plans, timelines, deliverables, risks, dependencies, and status reporting. • Analyze current-state law, processes, systems, and data to identify improvement opportunities and recommend practical solutions. • Guide solution configuration, data migration planning, testing, quality assurance, and change-management activities as applicable. • Identify and manage delivery risks, issues, and escalations; recommend timely course corrections to maintain engagement quality. • Create and present executive-ready materials that clearly communicate findings, recommendations, decisions, and outcomes. • Partner with sales and engagement leadership on scoping conversations, estimates, and proposed approaches when needed. • Contribute to Harbor’s consulting methodology, reusable assets, quality standards, and continuous-improvement efforts.
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