New Era Technology - Network Support Specialist, Tier 2

• 5-7 years’ experience as a Network Engineer. • Troubleshoot, Analyze, and configure LANs, WANs, and wireless networks, including routers, switches, firewalls, VPNs, and access points in a variety of models and vendors. • Proven experience with network capacity planning, network security principles, and general maintenance best practices. • Participate in planning and execution of new and existing equipment hardware and firmware upgrades. • Working technical knowledge of current network hardware, protocols, and internet standards, including routers, switches (layer 2/3), firewalls, remote access, MFA, DNS, BGP, OSPF, EIGRP, VLAN, and QoS. • Strong background with Cisco (ASA and Meraki), Fortinet, and Sonic Wall. • Excellent hardware troubleshooting experience. • Fundamental knowledge of Network relationship to cyber security principles and practices. • Cisco CCNA required. • Cisco CCNP preferred. • Experience with multiple network technology stacks. (Solar Winds and Auvik) • Knowledge and experience in network virtualization technologies. (Azure and AWS) • Experience in MSP’s with tools such as Connectwise or ITGlue is a bonus. • Knowledge of VOIP systems is a bonus. • EXPECTED HOURS OF WORK: Full-time position working 40 hours per week. Overtime hours may be required. • EXPECTED HOURS OF WORK: • TRAVEL: Travel is required, but only occasionally, and is less than 10%. • TRAVEL: • QUALIFICATIONS:   To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. • This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. • EEO/AA Statement • New Era Technology provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, national origin, religion, pregnancy, marital status, gender identity, age, physical or mental disability, or covered veteran status. • In addition to federal law requirements, New Era Technology complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. • New Era Technology, LLC., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”). • View our Privacy Policy here https://www.neweratech.com/us/privacy-policy/ • We never ask candidates to pay any fees at any point in our hiring process. If you are ever asked to provide payment for training, certification, equipment, or any other purpose, it is not from our company. Only communications from our official company channels should be trusted. Please note our official email domain is @neweratech.com. If you suspect fraudulent activity, please contact us immediately at [email protected] . • @neweratech.com