Alpha Life Sciences - Product Specialist (EU)
Requirements
• Experience with configuring/supporting/implementing software solutions. Experience with clinical, drug R&D, or regulatory submission software is highly preferred • 1-5 years product specialist, customer success or consulting experience • Ability to quickly understand client requirements and needs and articulate potential solutions • Experience fulfilling customer needs and managing expectations • Strong organizational skills with the ability to switch tasks quickly • Excellent verbal and written communication skills • Bachelor’s degree or equivalent relevant experience • Understanding of life sciences drug development process • Understanding of life sciences compliance requirements • Only eligible for candidates out of: Germany, Switzerland, Ireland, UK, and Spain. • Please disregard bottom text meant for candidates based out of the Unites States.
Responsibilities
• Solutioning and configuration of applications to meet customer needs, including but not limited to workflows, document types, AI prompts, and customer style guides and formats • Training of users and administrators on the use of products • Manage and coordinate customer projects, ensuring successful delivery within scope and timeline • Provide post-go-live administrative support for multiple clients • Support pre-sales activities including understanding customer business needs, demonstrating solutions (virtually or in person at conferences), and contributing to solution proposals • Analysis and deployment of new product features • Maintenance of production and sandbox environments • Creation of regular and ad hoc customer reports
Benefits
• €61.5K – €74.7K • Upload your resume here to autofill key application fields. • Drop your resume here! • Parsing your resume. Autofilling key fields... • or drag and drop here
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