synthesia - Product Designer, Enterprise (Staff-level / L6)

London - Hybrid1w ago

In Office Staff EMEA Product Designer Notion Governance Reporting Go

Requirements

• Significant experience designing complex, large-scale product surfaces - ideally admin dashboards, governance layers, analytics platforms, or other domains where system thinking matters. • Technical fluency. You understand APIs, integrations, how services communicate, how widgets and developer hubs work. You can read a technical architecture doc and understand the constraints it creates for design. You don't need to be an engineer, but you think like one. • Systems thinking: not just about interaction flows, but about enterprise systems. You understand how identity systems, compliance regimes, and scale constraints shape what's actually possible in the UX. You think in mental models and multi-step workflows, not single screens. • Comfort operating in ambiguity: you can turn unclear and fast-moving problem spaces into crisp direction, and you do not wait for perfect clarity. • Excellent communication in design reviews and cross-functional decision-making contexts. • Experience designing workflows where trust, transparency, and user control are central - helping users feel confident in AI-driven outputs rather than confused or excluded. • The ability to leverage feedback from users and customers to ensure the product continues to meet real needs - including enterprise users with high stakes around quality, compliance, and scale. • Put the Customer First • Own it & Go Direct • Be Fast & Experimental • Make the Journey Fun • You can read more about this in this public Notion page: https://synthesia.notion.site/How-we-work-at-Synthesia-f794caa72f8446efb6be22b551ce0fa2

Responsibilities

• Own the Enterprise surface end-to-end, from problem framing to shipped outcomes and iteration - often dealing with ambiguity. You'll reach out to the right stakeholders, get the right eyes in the room, and make decisions independently. • Design complex governance and compliance systems that give admins, legal teams, and compliance officers genuine control and transparency. Examples include: • Permission models and role hierarchies that scale across thousands of creators without collapsing into chaos. • Audit log experiences that make compliance auditable - not just for the system, but for the humans who need to understand what happened. • Workspace setup and identity workflows that integrate with real enterprise infrastructure (SSO, SCIM, MCP). • License and billing models that admins can actually understand and manage at scale. • Analytics and reporting that tell admins whether their deployment is working as intended. • Work with technical constraints and possibilities. You'll develop fluency in APIs, widget architectures, developer hub patterns, and how backend systems shape what's actually achievable in the UX. You're not designing in isolation from engineering - you're designing in partnership with it. • Drive pragmatic iteration. You'll scope ruthlessly, build POCs to get signal early, and iterate based on what you learn from enterprise customers. • Set a design vision for our Enterprise surface and influence adjacent product areas to stay coherent. As things scale across SSO, compliance, analytics, and billing, you're keeping the mental model consistent.

Benefits

• A flexible, remote friendly role based out of Europe or one of our hubs in London, Copenhagen, Munich, or Zurich. • 25 days of annual leave + public holidays in the country where you are based. • A generous referral scheme. • Work from home set up. • At Synthesia, you can work from anywhere (within reason) in the world for up to 60 days per year! • A huge opportunity for career growth as you’ll help shape a market-defining product.