flosports - Senior User Experience Researcher

• FloSports is the leading digital platform for underserved sports, combining live and on-demand streaming, original programming, data, and technology to help sports grow their audiences and build sustainable businesses, from youth to professional levels. By bringing thousands of events and communities onto one platform, Flo creates scale where none previously existed, connecting passionate fans with the sports they love while giving athletes, organizers, and rights holders the tools to reach and engage a global audience. • Flo streams more than 50,000 live events annually across sports, including motorsports, wrestling, hockey, track & field, cheer, jiu-jitsu, NCAA Division II and III athletics, and more. We’re looking for people who are passionate about sports, embody accountability, collaboration, curiosity, positivity, grit, and excellence, and are motivated to help grow and elevate the communities we serve. • Experience with quantitative and qualitative research methods • Bachelor’s degree in relevant field • Relevant portfolio • Ability to drive definition and certainty in an ambiguous environment • Willingness to travel • Master’s degree in relevant field • Experience with a research repository system like EnjoyHQ, Dovetail, Condens, Aurelius, etc. • Experience with UX research platforms and tools like Maze, dscout, Optimal Workshop, Lookback, UserZoom, etc. • Experience with behavioral analytics platforms like Mixpanel, Pendo, Heap, Amplitude, etc. • Awareness of Agile and how to work in an Agile system • Experience with both B2C and B2B research studies • OUR COMMITMENT TO DIVERSITY: • FloSports exists to elevate the communities, athletes, and sports that have too often been overlooked. That mission starts with our own team. We believe that a diverse, inclusive workplace—one where different perspectives are sought out, heard, and valued—is essential to building a company that can truly serve the full spectrum of sports fans. • We are committed to creating a fair and equitable environment where people from all backgrounds can thrive. To help mitigate bias and expand opportunity, FloSports uses a blind recruiting process that supports more objective, inclusive hiring decisions. We’re intentional in our practices because we believe the best ideas and innovations come from teams that reflect the diversity of the world around us.