livinghr - Manager, Accounting Operations

Remote - CT (Central)1mo ago

Remote Senior NA Payments Senior Care Accountant Accounts Receivable Accounts Payable Team Management Account Management Procurement ACCA Reporting Team Leadership Documentation Salesforce

Requirements

• 7+ years of progressive accounts payable and/or accounts receivable experience, including direct people-management experience • Demonstrated ownership of a collections function or a strong track record leading vendor/AP operations with the ability to build AR expertise on the job • Experience with ERP platforms; hands-on experience with Sage Intacct strongly preferred • Experience leading or supporting procurement or AP automation implementations strongly preferred • Exposure to accounts receivable/collections automation tools (e.g., High Radius) a plus • Experience supporting CRM integrations (e.g., Salesforce) a plus • Strong vendor and customer relationship management skills, with sound judgment on escalation, credit risk, and dispute resolution • Track record of building and documenting scalable processes and controls in a growing organization • Experience in a multi-entity or multi-currency environment a plus • Experience supporting M&A integration accounting/systems workstreams a plus • Strong written and verbal communication skills; able to partner effectively with finance leadership, sales, vendors, and auditors • If you are located in one of the following states with wage transparency requirements, you may contact us at [email protected] for the salary range. CA, CO, CT, HI, IL, MD, MA, MN, NV, NJ, NY, OR, RI, VT, WA, DC.

Responsibilities

• ACCOUNTS RECEIVABLE • Manage the order entry and billing process, ensuring accurate and timely invoicing • Own the AR aging review and drive resolution of past-due balances • Set collections priorities and strategy — determine which accounts need escalation, payment plans, or credit holds • Investigate and categorize root cause of at-risk balances and report exposure to the senior leadership team • Recommend write-offs and reserve adjustments • ACCOUNTS PAYABLE • Own AP processing oversight — exception handling, invoice approvals, and vendor query resolution • Manage vendor relationships and resolve payment disputes • Own payment run planning and disbursement scheduling • Maintain AP aging and open liability reporting • Administer the corporate credit card program — card issuance, spend limits, expense coding/reconciliation, and policy compliance • Own procurement process and systems on behalf of AP; purchasing decisions remain decentralized with the business, but AP owns the P2P workflow, vendor onboarding, and procurement platform administration • PROCESS IMPROVEMENT & SYSTEMS • Lead implementation of a procurement tool and process, including P2P workflow, vendor onboarding, and approval routing • Drive continuous improvement of AP processes, including exception handling, invoice workflow, and payment operations efficiency • Evaluate and optimize collections effectiveness, including cash application accuracy, collections workflow, and reporting • Support Salesforce integration on the quote-to-cash side, ensuring order entry and billing data flows cleanly into AR • Lead system evaluation and ensure proper setup and configuration across the AR/AP toolset • TEAM LEADERSHIP & DEVELOPMENT • Manage the day-to-day work, quality, and performance of the AR and AP team • Own and maintain AR/AP procedural documentation and controls • Establish a culture of ownership, accountability, and continuous improvement across the transactional accounting function • Serve as the primary point of contact for AR/AP-related audit requests from external auditors