ecoATM | Gazelle - Staff Product Manager

Remote - USA$177k - $228k1w ago

Remote Staff NA Payments Software Product Manager

Requirements

• 8+ years of product management experience in software development. • Experience building user experiences for a physical product makes you more interesting (e.g. Self-service checkout, ordering kiosks, POS etc.) • A track record of owning key revenue generating metrics • Strong analytical capability and comfort defining (or evolving) operational KPIs with data teams. • Demonstrated ability to operate as a senior IC in a cross-functional, execution-focused environment. • Experimentation mindset with real history of A/B tests that substantiate incremental gains. • What Success Looks Like • Continued progression in kiosk conversion rate. • Strong cross-functional trust and execution discipline. • Clear and concise ownership of kiosk metrics, fluent ability to explain what funnel data means to the customer • Full circle understanding of prioritization between complex and intertwined needs, fluent in articulation of what is and is not being done • Location • Remote- must reside in the United States. • Travel approximately once per quarter

Responsibilities

• Size opportunities across kiosk performance to ensure prioritization truly solves the biggest problem. • Be a master of saying no, with clear articulation and data that backs reasoning. • Partner with Engineering (Hardware and Operations when relevant) to improve critical steps of the kiosk experience; including but not limited to connecting a device, evaluating a device, removing FMI and other accounts, ID verification, etc. • Collaborate with Data & Analytics to ensure performance and change is measured, credible and solidified with data. • Ensure awareness across the company, the kiosk impacts all departments differently, all need to be completely aware of strategy, roadmap, wins, failures and prioritization strategy. • Travel approximately once per quarter to observe customers, study kiosk function, and partner with various departments to improve and evolve the kiosk experience.

Benefits

• Salary Range: $176,700 - $227,600/yr • This position may also be eligible for short-term and long-term incentives based on individual and company performance. • Base pay offered may vary depending on job-related knowledge, skills, and experience. This information is provided per CA SB 1162 (“CA Pay Transparency Law”). Base pay information is based on market location. Learn more about ecoATM benefits here. • This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.