Engine - Principal Solutions Engineer, Product Partnerships
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Requirements
• 8–12+ years of experience in Solutions Engineering, Sales Engineering, Technical Partnerships, or a similar customer-facing technical role • Hands-on experience supporting API-first or platform products • Strong understanding of REST APIs, authentication and authorization, webhooks, data models, and system integrations • Proven experience owning technical launches and integrations end-to-end • Prior experience being the first SE or helping build an SE function is a strong plus • Ability to operate comfortably in ambiguity and define structure where none exists • Excellent communication skills with both technical and non-technical audiences • Strong judgment, ownership mindset, and customer empathy • Travel industry experience valued but not required • Applications for this role will be accepted through May 15th, 2026 or until the role is filled. We encourage you to apply early, as we may begin reviewing applications before the deadline. • CompensationOur compensation packages are based on several factors, including your experience, expertise, and location. In addition to a competitive base salary, total compensation may include equity and/or variable pay (OTE). Your recruiter will share your complete compensation package as you move through the process.
Responsibilities
• Partner & Customer Launch Ownership • Act as the primary technical point of contact for partners and customers during integration, launch, and go-live • Lead technical discovery, solution design, and implementation support • Guide partners through API usage, authentication, data models, and integration patterns • Own technical launch readiness and sign-off, ensuring performance, security, and scalability standards are met • Provide post-launch technical support for partner and customer accounts until a dedicated support team is established • Triage, troubleshoot, and resolve integration issues in collaboration with Product and Engineering • Identify recurring issues and translate them into product, platform, or documentation improvements • Product & Platform Feedback Loop • Serve as the technical translator between partners and internal teams • Deliver structured, actionable feedback to inform API roadmap, platform strategy, and developer experience • Partner closely with Product Partnerships and Product leadership on technical direction • Enablement & Playbooks • Build and maintain technical launch playbooks, reference architectures, and integration patterns • Create and iterate on partner-facing technical documentation and enablement materials • Enable internal stakeholders with clear technical context and guidance • SE Org Design & Scale • Design the Solutions Engineering function for Product Partnerships • Define role scope, engagement models, success metrics, and tooling • Establish best practices for a repeatable, scalable launch and integration motion • Hire, onboard, and mentor future Solutions Engineers as volume scales
Benefits
• $137,300 - $190,000 USD • The Engine Edge: Perks & CompensationWe believe in rewarding great work with great benefits: • Compensation: Competitive base pay tied to role and experience, with opportunities for bonuses, commissions, and equity. • Benefits: Check out our full list at engine.com/culture. • Environments for Success: Different roles have different needs in terms of the environments that drive success which is why we have a hybrid-hub model. Whether you are in one of our amazing offices or fully remote, we’ll make sure you have what you need to succeed. • Environments for Success: • Perks and benefits may vary based on employment type, location, and more. • Ready to Build the Future of Work Travel?Join us on our mission to transform how work travel works—for businesses, for travelers, and for the industry. Apply now and let’s make travel simpler, smarter, and more enjoyable—together. • Ready to Build the Future of Work Travel?
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