Rackspace - Cloud Business Consultant -
RemoteMidLATAMCloud ArchitectTechnical Account ManagerSolutions ArchitectCOOAccount ManagementReportingDocumentationCSMCustomer Success
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Requirements
- Experience as a CSM (Customer Success/Service Manager), TAM (Technical Account Manager), BA (Business Analyst), Financial Analyst, or Technology Consultant.
- Ability to work with data and present conclusions clearly.
- General support of technology products and services required.
- Experience in engaging with customers and understanding their needs is necessary.
- Represent Rackspace to 10-15 enterprise cloud customers needed.
- Prepare in-depth analysis using big data, provide supporting documentation and reports for high-level stakeholders at our largest clients required.
Responsibilities
- Be comfortable working with data and presenting conclusions clearly.
- Provide general support of technology products and services.
- Engage with customers, understand their needs, and help them accomplish their goals.
- Represent Rackspace to 10-15 enterprise cloud customers.
- Prepare in-depth analysis using big data and present to high-level stakeholders at our largest clients and provide supporting documentation and reports for those reviews.
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