OpenTable - Director, Product Design - Diner

London, UK3mo ago

In Office Director EMEA Restaurants Product Designer Team Management Storytelling B2B Stakeholder Management

Requirements

• Experience in or genuine passion for the restaurant industry and food culture • Experience designing dual-sided or marketplace products

Responsibilities

• Lead and grow a high-performing design team — manage, mentor, and develop designers and design managers, helping them do their best work and advance their careers • Set and drive design quality — own the standard for what great looks like across your product area, from early concept through shipping • Partner cross-functionally — collaborate with Product, Engineering, and Research to align on direction, build consensus, and deliver outcomes that serve users and the business • Create and communicate vision — define a compelling design direction for your teams and make it legible to stakeholders through clear storytelling and strong presentations • Improve how we work — identify friction in our processes and actively partner with UX and product development leadership to fix it • Use data to drive decisions — bring a rigorous, evidence-informed approach to design choices at every level • What we need • Design craft and leadership: Hands-on product design experience with a strong portfolio demonstrating impact at scale. Deep expertise in both native apps and web experiences — you understand the nuances of each platform. Exceptional visual design skills and strong systems thinking. • Strategic and communication skills: Skilled at stakeholder management and building alignment across multiple teams and levels. A strong storyteller — you can develop and deliver compelling presentations to executive audiences. A critical thinker who can hold their own in a debate while remaining open, curious, and kind. Experience in B2B design or other complex, ambiguous product spaces. • People leadership: A proven track record of growing designers and design managers — you know how to motivate people, unlock their potential, and support their career goals. Collaborative by nature; you give and receive feedback well and build trust across disciplines. • Growth mindset: Data-driven and intellectually honest. Committed to continuous improvement — for yourself, your team, and our products.

Benefits

• Work from (almost) anywhere for up to 20 days per year • Focus on mental health and well-being: • Company-paid therapy sessions through SpringHealth • Company-paid subscription to Headspace • Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!) • Paid parental leave • Generous paid vacation + time off for your birthday • Paid volunteer time • Focus on your career growth: • Development Dollars • Leadership development • Access to thousands of on-demand e-learnings • Travel Discounts • Employee Resource Groups • 5 weeks paid vacation • Private health & dental insurance • Income protection and life assurance • Employee Assistance Program - including 24/7 GP & free legal advice • Pension plan contributions • Discounted gym membership • Season ticket loan • Free lunch 2 days per week • Work Environment & Flexibility • At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations. • Inclusion • We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves. • If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.