HeliosX - Deputy Chief Pharmacist
Requirements
• GPhC registered pharmacist with extensive experience in digital healthcare • Strong familiarity with pharmacy regulation, including experience supporting a digital pharmacy to apply GPhC standards for services delivered at a distance • Experience working alongside a CQC regulated entity preferred • Independent Prescriber (IP) qualification preferred • Experience with compounding preferred • Pragmatic and solution-focused approach, comfortable working at pace • Strong clinical leadership and stakeholder management, able to work cross-functionally with Medical and Product • Confident coordinating and reviewing clinical audits, risk assessments and safety reporting frameworks • Clear written communication, particularly for policy and guideline development • Comfortable representing the organisation externally with professional bodies and regulators
Responsibilities
• Clinical Leadership: • Deputise for the Chief Pharmacist, providing clinical leadership across the Pharmacy Operations team • Lead clinical audits, risk management assessments and safety error-reporting frameworks • Act as a source of clinical and regulatory expertise for the wider pharmacist team • Support ongoing regulatory and inspection readiness, ensuring required evidence, actions, and improvement plans are maintained and embedded following inspections or regulatory feedback • Represent HeliosX at external professional groups and meetings • Quality Assurance & Compliance: • Monitor clinical standards across the organisation • Ensure the organisation meets statutory and regulatory requirements, including GPhC standards for pharmacy services delivered at a distance • Work cross-functionally with Prescribing, Product, Operations, Customer Support, and Governance to resolve pharmacy-related patient-safety risks and implement safe process improvements • Maintain ownership of formal pharmacy complaints, managing resolution and learning • Lead investigations into regulatory concerns and coordinate formal responses with regulatory bodies • Clinical Audits: • Clinical Audits: • Coordinate and review clinical audits to measure current practice against agreed professional standards • Identify and follow up on findings, ensuring timely and structured resolution • Policy Development: • Policy Development: • Help write, update and implement clinical policies and guidelines based on national standards and up-to-date evidence • Ensure policies remain current as regulation and practice evolve • Provide pharmacy governance oversight for significant operational, system, and process changes, ensuring risk assessments, SOPs, controls, testing, and patient-safety considerations are in place • Lead governance and safe implementation for new medicine and service launches and ongoing medicines governance, including reviewing operational readiness, pharmacy controls, and SOPs
Benefits
• At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions! • Aside from working with our all-star team, here are the other benefits of coming on board: • 25 days holiday plus UK Bank Holidays (excluding two per year) • Private health insurance, along with extra dental and eye care cover • Enhanced parental leave • Cycle-to-work Scheme • Electric Car Scheme • Free Dermatica and MedExpress products every month, as well as family discounts • Access to a Headspace subscription, discounted gym memberships, and a learning and development budget
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