iHerb - Global Logistics Team Lead - Europe

• Strong local market knowledge for European regions, including parcel carrier landscape and network, customs processes • Experience in enhancing delivery networks to improve transportation cost, speed, and customer experience • Experience working in an e-Commerce environment • Ability to manage logistics related inquiries and invoicing issues • Familiar with a variety of the logistics concepts, practices and procedures • Relies on extensive experience and judgment to plan and accomplish goals • Strong project management experience involving various stakeholders and vendors • Ability to lead and direct the work of the team of a geographically distributed team across different time zones while fostering a positive environment for the team members • Strong negotiation and communication skills • Ability to analyze and evaluate complex information to identify optimal solutions • Ability to handle complaints, settling disputes, and resolving grievances and conflicts or otherwise negotiating with vendors • Strong vendor management experience to drive success for the end consumer • Strong analytical and quantitative skills with the ability to comfortably manage large data sets and perform detailed cost-saving analyses • Experience with training and developing team members and their career growth • Equipment Knowledge: • Highly proficient in all Microsoft Office software including Google Docs, Word, PowerPoint, Excel, etc. • Generally requires a minimum of 7+ years of experience in a logistics environment with deep knowledge of transportation economics and supply chain. • Bachelor's degree in business or logistics or in a related field required or equivalent work experience. • Judgment/Reasoning Ability: • Judgment/Reasoning Ability • Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy. Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner. • Physical Demands: • Physical Demands: • Physical Demands: • (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) While performing the duties of this job, the team member is regularly required to talk and hear. The team member is frequently required to sit; use hands and fingers, bend, stoop and reach with hands and arms. • Work Environment: The noise in the work environment is usually moderate. Other factors are: • Work Environment: • Work Environment • Hybrid working model: 3 days per week onsite in the Amsterdam office and flexibility to work from home on other days • Professional, yet casual work environment • Office / Warehouse environment • Work closely with global teams across multiple regions; flexibility in working hours may be required • The anticipated pay scale for this position can be found below, however the pay range applicable to you may vary by geographic location based on where the job is located or where you work.  The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, etc.  iHerb, LLC is a multi-state employer and this pay scale may not reflect positions that work in other states or locations.Employees (and their families) that meet eligibility criteria as outlined in applicable plan documents are eligible to participate in our medical, dental, vision, and basic life insurance programs and may enroll in our company’s 401(k) plan. Employees will also be eligible for Time Off and Paid Sick Leave pursuant to the company’s policies. Employees will enjoy paid holidays throughout the calendar year.  Eligibility requirements for these benefits will be controlled by applicable plan documents.Hired applicant may be awarded Restrict Stock Units and receive annual bonuses pursuant to eligibility and performance criteria defined in the respective plan documents and policies. For more information on iHerb benefits, visit us at iHerbBenefits.com. • Anticipated Pay Scale: • €65.000—€72.000 EUR • Staffing Agency Submission Notice iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to [email protected]. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization. • Staffing Agency Submission Notice • Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly · Embrace Diversity & Inclusion · Strive for Simplicity • Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly · • Embrace Diversity & Inclusion · Strive for Simplicity • iHerb BenefitsAt iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. For the comprehensive benefits list, visit www.iHerbBenefits.com. For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for.