refractal - Solutions Engineer
Requirements
• Experience in solutions engineering, technical consulting or customer-facing security delivery. • Familiarity with SIEM platforms such as Splunk and enterprise security evaluations. • Experience presenting AI or security technology to both technical and business audiences. • Radical transparency. We believe the best work happens when everyone feels able to give and receive honest, constructive feedback. • Public service. We see AI security as a form of public service. Getting the AI transition right means putting the right infrastructure in place to manage the threats that come with it, and our work helps protect the institutions and services society depends on. • Fail fast. We test ideas early, seek feedback and learn quickly. We experiment rapidly and change course when something isn't working, without compromising on security. • Pragmatism, not dogmatism. We choose approaches based on how well they solve the problem. That means combining established cybersecurity methods with frontier AI research, questioning our assumptions, and changing our minds when the evidence changes.
Responsibilities
• Lead technical discovery to understand customers' security priorities, existing tools, data availability and deployment constraints. • Deliver product demonstrations tailored to the customer's use cases and the questions they need answered. • Design and run proofs of value with agreed success criteria, realistic scope and a clear account of the results. • Assess integration readiness, help troubleshoot evaluation issues and coordinate with engineers when deeper product work is needed. • Support technical due diligence and handovers, documenting requirements, commitments and open questions while bringing customer feedback into product discussions. • SUCCESS IN YOUR FIRST SIX MONTHS • You can independently lead technical discovery and demonstrate Refractal clearly to security and engineering audiences. • You've helped customers complete focused evaluations that provide evidence for a buying decision. • You've created reusable demonstration materials and handover guidance that improve the customer experience.
Benefits
• £65K – £120K • Offers Equity • Upload your resume here to autofill key application fields. • Drop your resume here! • Parsing your resume. Autofilling key fields... • or drag and drop here • City and country. • No, I already have the right to work there • Yes, I would need sponsorship • In a sentence or so, why are you interested in joining Refractal? • What did their environment and security tooling look like, how did you turn their problem into testable requirements, what did you script or integrate, and what was the outcome? • Within one month • Within three months • In more than three months • Finally, is there anything else you'd like to share? Links to work you're proud of, such as projects, research, writing or a portfolio, are welcome.
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