sugarai - Solutions Consultant - EMEA

• 5+ years in pre-sales or a similar customer facing technical role, with a proven track record engaging C-level stakeholders. • SaaS solution sales/configuration experience and a solid understanding of technical systems architecture, stacks, and platforms. • Strong commercial acumen and is able to connect technical capabilities to measurable business outcomes, not just demonstrate product functionality. • A consultative mindset and the confidence to engage stakeholders from end users through to C-level executives. • Solid knowledge of enterprise business applications (CRM, ERP, APIs, integrations, cloud platforms, data architecture) and RFP/Tender best practices. • Practical understanding of Generative AI, LLMs, conversational AI, and AI-assisted/agentic workflows, with the curiosity to keep experimenting with emerging technology. • Excellent communication, listening, presentation, and objection-handling skills, with the ability to simplify complex concepts through storytelling and demonstration. • Strong teamwork, integrity, self-motivation, and a positive attitude. • Outstanding planning and time management, with the ability to juggle competing priorities across direct sales, expansion, and partner-led opportunities. • Comfortable working across local and remote teams and time zones, with willingness to travel up to 40%. • Business Analytics exposure • Experience in a Solutions Consulting, Sales Engineering, Pre-Sales or similar customer-facing technical role within enterprise SaaS. • Experience supporting complex B2B software sales cycles involving multiple stakeholders and technical requirements. • Experience with CRM and/or ERP ecosystems and the integration of customer, sales and operational data. • Experience within manufacturing, distribution, wholesale or other complex relationship-driven industries would be advantageous. • Experience working within a partner/channel ecosystem and supporting partner-led opportunities. • Experience operating across multiple countries or within a geographically diverse EMEA commercial organisation. • Hands-on experience configuring, prototyping or demonstrating AI-powered enterprise applications, including Generative AI, conversational AI, predictive intelligence or agentic workflows. • Additional European language capability • We use artificial intelligence (AI) tools to support our recruiting process, including scheduling, candidate search, prioritization. AI does not make hiring decisions or automatically reject candidates; those decisions are made by people at SugarAI.