Twilio - Software Engineer (L2) Segment Team
Requirements
• Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! • 2+ years experience writing production-grade code in a modern programming language • Experience programming in one or more of the following: Go, Java, Python, or similar languages • Experience operating large-scale, distributed systems on top of cloud infrastructure such as Amazon Web Services (AWS) • Have hands-on experience with container orchestration frameworks (e.g. Kubernetes, EKS, ECS) • Have experience with large scale async processing systems • Experience shipping services (products) following CI/CD development paradigm • Good grasp of software engineering and how to build a system in scalable and extensive manner; • Excellent written and verbal technical communication skills to convey complex technical concepts effectively. • Comfortable asking questions and taking initiative to solve problems where it is often necessary to “draw the owl” • Leverage best-in-class development productivity practices including AI tooling. • Experience working with event streaming technologies (Kafka, Pulsar, or similar). • Familiarity with database technologies like PostgreSQL and DynamoDB. • Exposure to observability tools such as Prometheus, Grafana, or Datadog. • Experience working in a geographically distributed team. • Location: • This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. • No mandatory travel is anticipated.
Responsibilities
• Design and build robust, scalable backend systems and APIs across Segment’s data platform. • Collaborate cross-functionally with design, product, and other engineers to define solutions that balance usability, performance, and long-term architecture. • Communicate technical decisions clearly - articulating trade-offs, customer impact, and team alignment. • Troubleshoot and improve system reliability, debugging issues and refining operational tooling and processes. • Participate in an on-call rotation for our managed services
Benefits
• Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. • The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. • $116,960.00 to $146,200.00. • Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay a • rea): $123,760.00 to $154,700.00). • Based in the San Francisco Bay area, California: $137,520.00 to $171,900.00). • This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. • The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. • There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. • Applications for this role are intended to be accepted until 9/11/2026, but may change based on business needs. • Twilio thinks big. Do you? • We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. • So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.
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