Constant Contact - Manager of Product & Data Analytics

Hybrid from Waltham, MA - Hybrid$109k - $137k1w ago

Requirements

• Experience: 6+ years of experience in product analytics, growth analytics, or decision science, including 2+ years of direct people management or formal team leadership experience in a technology, subscription, SMB, or consumer-facing business. • 2+ years of direct people management • Leadership & Coaching: Demonstrated success in recruiting, mentoring, and retaining talent. A track record of leveling up junior/senior analysts in their statistical reasoning, product sense, and executive presence. • Leadership & Coaching: • Deep Product & Metric Fluency: Mastery of activation, engagement, conversion, retention, churn, monetization, and LTV mechanics—with the practical judgment to decompose complex metric movements into root causes. • Deep Product & Metric Fluency: • Applied Statistics & Experimentation: Strong foundation in experimentation, cohort analysis, hypothesis testing, sample sizing, and causal inference. • Applied Statistics & Experimentation: • Technical Mastery: High proficiency in SQL and cloud data warehouses (Snowflake, BigQuery, Databricks). Working knowledge of Python or R for statistical analysis. • Technical Mastery: • AI-Native Working Style: Enthusiasm for modern AI tools (Claude Code, ChatGPT, GitHub Copilot, Cursor) to multiply productivity, paired with the critical judgment to rigorously audit AI-generated code and assumptions. • AI-Native Working Style: • Product Intuition & Business Acumen: Exceptional product sense. You instinctively ask why users act a certain way and understand the downstream business and financial implications of user behavior. • Product Intuition & Business Acumen: • Communication & Influence: Excellent verbal, written, and visual communication skills. Comfortable pushing back on assumptions and presenting complex findings to VP and C-suite stakeholders. • Communication & Influence: • Experience with experimentation platforms (e.g., Statsig, Optimizely) and behavioral analytics platforms (e.g., Amplitude, Mixpanel, Google Analytics). • Experience with growth/acquisition analytics, lifecycle marketing, or dbt/modern metric transformation layers. • Educational background in Economics, Statistics, Computer Science, Mathematics, Psychology, or a related quantitative field. • Experience in SMB tech, email/marketing technology platforms, or AI-powered product experiences. • What This Role Is Not • This is not a dashboard ticket-queue manager, a passive reporting function, or a pure people-admin role. Trusted KPIs and operational dashboards are essential foundations, but they are not the end goal. • The goal of this role is to build an elite analytics unit that serves as a core engine for better product understanding, higher-conviction product decisions, and measurable business growth. • #LI-HK1 #LI-Hybrid • The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave. • Pay Transparency - All Full Time Employees • $109,200 - $136,500 USD

Responsibilities

• Lead and Develop the Team: Build, coach, and mentor a high-performing team of product analysts. Foster an environment of high agency, intellectual curiosity, continuous learning, and career development. Set a high bar for analytical quality, business impact, and storytelling. • Lead and Develop the Team: • Drive Strategic Product Decisions: Partner directly with Product, Engineering, and Business leaders to translate strategic questions into analytical agendas. Manage the analytics backlog, balance reactive requests with proactive deep-dives, and ensure the team is focused on high-leverage opportunities. • Drive Strategic Product Decisions: • Find the Mechanism, Not Just the Movement: Guide your team to investigate changes in activation, engagement, conversion, retention, and monetization until they understand the root drivers. Teach them to separate underlying product performance from shifts in acquisition volume, quality, mix, seasonality, and confounding factors. • Find the Mechanism, Not Just the Movement: • Instill Statistical & Methodological Rigor: Ensure the team accounts for Simpson's paradox, selection effects, survivorship bias, denominator changes, and instrumentation issues. Champion causal inference, rigorous experimental design (A/B testing), and proper statistical standards across all product evaluations. • Instill Statistical & Methodological Rigor: • Build the Product Measurement Foundation: Oversee the definition and governance of trusted KPIs, leading indicators, metric trees, and customer segments. Work with Engineering and Product to establish telemetry and telemetry standards before products ship. • Build the Product Measurement Foundation: • Elevate Data Storytelling & Stakeholder Communication: Ensure complex analyses are translated into clean visuals, intuitive concepts, and actionable recommendations. Serve as a key voice in leadership discussions, including when the evidence challenges the prevailing narrative. • Elevate Data Storytelling & Stakeholder Communication: • Scale Analytical Leverage through AI: Drive the adoption of modern AI-native workflows (e.g., Claude Code, advanced SQL/Python, "vibecoding" metrics) across your team to multiply efficiency and automate repeatable work. Model a balanced approach: move fast, but aggressively validate code, logic, and output. • Scale Analytical Leverage through AI:

Benefits

• We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees. • You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities. • A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family • At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues. • Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us. • Vision6 Pty Limited is an affiliate of Constant Contact, Inc. and a part of the Constant Contact group of brands.