• Relationship building and cross-functional collaboration
• Strong facilitation and public speaking skills
• Excellent writing, editing, and storytelling ability
• Organizational agility and a learner-first mindset
• Business awareness, especially within legal or professional services industries
• Curiosity and adaptability in a fast-evolving tech environment
• 3+ years of experience in content strategy, technical training, or instructional design—ideally within SaaS or enterprise software
• Proven success delivering training in live and asynchronous formats
• Strong understanding of adult learning principles and content design best practices
• Experience with enterprise cloud platforms, preferably in regulated or professional industries (legal, financial, corporate, or government)
• Understanding of AI and its practical applications, with a willingness to learn and communicate technical concepts clearly
• Familiarity with UX writing, microcopy, and accessibility standards
• Portfolio or examples of training or content work that demonstrate clarity, strategy, and user impact
• Legal industry experience or working knowledge of legal operations
• Experience building or contributing to design systems or training libraries
• Proficiency in tools like Articulate, Camtasia, Figma, Confluence, or LMS platforms