Casechek - Sr. UX Researcher & Product Designer

• Own the full design arc for key product areas—from identifying the right questions and conducting research, through synthesis and recommendation, to producing handoff-ready wireframes, prototypes, and design specs that Engineering can build from without guesswork. • Frame the problem before solutions are explored. Establish the key question, decision criteria, constraints, and success measures—before engineering or product work begins. • Plan and conduct user research—interviews, contextual inquiry, workflow analysis, and usability studies—then synthesize findings into a prioritized point of view. Research artifacts are not the deliverable; the recommendation informed by them is. • Partner closely with Product and Engineering—not just to execute direction, but to shape it. Bring informed recommendations, push back when the data says something different, and help the team make better decisions because you’re in the room. • Track outcomes after decisions are made. Gather signal from customers and internal users, evaluate whether the direction was right, and feed that learning back into the next round of research and recommendations. • Leverage AI tools throughout your entire workflow—from research synthesis and pattern recognition to generating wireframe concepts and accelerating design iteration. You should be fluent enough with AI to use it as a genuine force multiplier at every stage of your work, while knowing when the judgment, craft, and accountability need to be yours. • Communicate findings and recommendations with clarity—what you learned, what it means, what you’d prioritize and why, and what you’re still uncertain about. The team should always know where you stand and what you’re basing it on. • Lead special projects as requested.