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Jobs(31,365)/Registered Nurse Role(40)/Cadence Health (7) - Registered Nurse Supervisor - Alerts
Cadence Health

Cadence Health - Registered Nurse Supervisor - Alerts

Remote - USA$2.0M - $2.0M+ Equity1mo ago
RemoteJuniorNATelemedicineRegistered NurseSchedule ManagementPerformance ManagementDocumentationCoachingPatient Care

Requirements

• Active, unencumbered compact RN license required. • Minimum of 5 years of experience as a practicing Registered Nurse in triage, acute care, ICU, urgent care, remote patient monitoring, or chronic disease management settings. • Minimum of 1 year of supervisory or management experience leading nurses in high-volume, queue-based, triage, or remote care delivery environments. • Demonstrated experience evaluating clinical quality, triage decision-making, escalation appropriateness, and documentation accuracy in alert-driven workflows. • Strong operational management experience with performance metrics including alert volume, throughput, call handling time, staffing coverage, and productivity targets. • Experience managing remote teams, including scheduling, PTO coordination, staffing coverage, and performance management in continuous operations environments preferred. • Strong written and verbal communication skills with experience leading team meetings, conducting 1:1s, and collaborating cross-functionally with clinical leadership. • Comfort with AI-assisted clinical tools (such as Gemini, Open Evidence, or comparable platforms) • The anticipated salary range for this role is $80,000-$100,000 annually which is based on role scope, level, and location. In addition to base compensation, this role may be eligible for incentive compensation as part of the overall total rewards package. This position is remote and based in the United States. Actual compensation will be determined based on factors including experience, skills, internal equity, and applicable law.

Responsibilities

• Lead the day-to-day operations of a remote team of RNs and LPNs responsible for reviewing and resolving real-time patient alerts across remote monitoring workflows. • Monitor queue performance, alert resolution times, throughput, billable activity, and staffing coverage to ensure operational targets and clinical service levels are consistently met. • Conduct clinical audits and chart reviews to evaluate triage quality, documentation accuracy, escalation appropriateness, and adherence to guideline-directed care protocols. • Provide structured coaching, real-time feedback, and formal performance management to improve both clinical judgment and productivity in a fast-paced, metric-driven environment. • Partner with RN Managers and clinical leadership on escalation pathways, staffing models, workflow optimization, and ongoing clinical education initiatives. • Support hiring and onboarding efforts by evaluating candidates for triage readiness, clinical decision-making, communication skills, and operational fit within a queue-based care environment. • Contribute directly to patient care as needed, supporting alert management workflows and ensuring continuity of care during periods of high volume or staffing constraints.

Benefits

• Competitive pay & equity* • Comprehensive health coverage: Medical, dental & vision • 401k plan + matching • Paid parental leave • benefit offerings may vary depending on job profile, job level and worker type Cadence is committed to equal opportunity and fairness regardless of race, color, religion, sex, gender identity, sexual orientation, nation of origin, ancestry, age, physical or mental disability, country of citizenship, medical condition, marital or domestic partner status, family status, family care status, military or veteran status or any other basis protected by local, state or federal laws. • A notice to Cadence applicants: Our Talent team only directs candidates to apply through our official careers page at https://www.cadence.care/our-team.  Cadence will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. We receive all applications through our website and anyone suggesting otherwise is not with Cadence.If you require a reasonable accommodation during the hiring process, please contact [email protected]

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