Databricks - Sr. Engagement Manager, LATAM
Responsibilities
• Strategic Leadership: Independently scope and lead large, complex initiatives with multiple workstreams and diverse stakeholders. • Strategic Leadership: • Advanced Selling: Drive the full-cycle sales of standard and customized Professional Services & Training (PS&T) programs, pulling in best practices for Centers of Excellence (CoEs) and migrations. • Advanced Selling: • Account Growth: Identify and pursue upsell and cross-sell opportunities within existing customers to meet or exceed revenue targets. • Account Growth: • Cross-Functional Alignment: Partner with Sales and GTM teams to prioritize regional PS&T targets aligned with growth goals. • Cross-Functional Alignment: • Customer Sentiment: Proactively monitor customer sentiment and take corrective actions or escalate to ensure high satisfaction. • Customer Sentiment: • What we look for: • What we look for: • 7-10 years running a Professional Services line of business. • 10+ years in senior customer-facing roles with a mix of influencing and execution. • Deep understanding of PS&T offerings, including Partner funding programs (Microsoft, AWS, Google). • Strong knowledge of Databricks architecture, competitors, and migration benefits. • Proven track record of managing large-scale program plans and service delivery. • Ability to travel up to 25-50% as required. • Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.BenefitsAt Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here.
Benefits
• Our Commitment to Diversity and Inclusion • At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. • Compliance • If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
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