Mission Lane - Senior Director, Platform Prioritization & Delivery
Requirements
• A proven track record of building processes and oversight to drive improved speed to impact across an organization. • A proven track record leading and developing a team focused on organizational effectiveness which could include Delivery Managers, Program Managers, or similarly scoped delivery leaders • Experience working in a highly regulated and technical environment, with demonstrated ability to shape functional strategy and operate with a high degree of autonomy • Experience owning enterprise-level portfolio intake, prioritization, and execution tracking end to end, at a company operating at meaningful scale and complexity • A demonstrated ability to align senior and executive stakeholders across functions such as Product, Engineering, Finance, Credit, and Legal around shared priorities without relying on direct authority • Deep working knowledge of modern delivery methodologies and the judgment to adapt them to an organization's actual stage of maturity as well as rapidly changing technology • Experience structuring and running core enterprise operating cadences, such as weekly prioritization meetings, MBRs, and QBRs, that senior leadership relies on for accurate decision-making • Hands-on experience with modern portfolio and workflow tooling (e.g., Jira, Jira Align, Asana, Monday.com, Smartsheet), including evaluating and administering these tools at an organizational level • A background that includes hiring, coaching, and developing direct reports • Ability to travel ~4+ times per year for high quality in person collaboration • Direct experience in consumer lending, credit cards, or another regulated financial services environment, with working knowledge of compliance, credit risk, and legal considerations that shape delivery timelines • Experience scaling delivery governance and team structures inside a fast-growing, mid-sized organization moving through a similar stage of process maturity • Expertise configuring enterprise-grade portfolio tools (e.g., Jira Align, Dragonboat, Productboard) to connect strategic goals directly to team execution • Experience building portfolio dashboards (e.g., Tableau, Power BI) to track delivery velocity, resource utilization, and realized business impact
Responsibilities
• You've led delivery inside an organization with genuine cross-functional complexity, spanning multiple teams and stakeholder groups. • You've built a prioritization or delivery process yourself, and can explain the tradeoffs in it clearly enough that someone new to it can follow the logic. • Your background is in product, program, or technical delivery leadership, with the credibility to work as a peer with engineering leads and data scientists. • You build just enough process to protect capacity and speed, no more. • You have direct conversations with senior stakeholders when priorities conflict, and you know how to bring a room to a decision.
Benefits
• Annual full-time starting base salary range: $196,000 - $243,000 • This role is eligible for additional compensation in the forms of participation in our annual incentive and equity programs. • Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies related to the role. Mission Lane also offers a comprehensive benefits plan, which includes paid time off, 401(k) match, a monthly wellness stipend, health/dental/vision insurance options, disability coverage, paid parental leave, flexible spending account (for childcare and healthcare), life insurance, and a remote-first work environment. • Founded in December 2018, Mission Lane is a purpose-driven fintech company based in the U.S., with headquarters in Richmond, Virginia. • It all started with a realization: nearly fifty percent of the adult population in the U.S. doesn’t have access to a clear line of credit. Most traditional credit card companies either overlook or overcharge this group because they have less-than-perfect credit scores or no scores at all. We decided this just wouldn’t do. • In partnership with our sponsor banks, we offer credit cards under the Mission Lane brand name, with better, clearer terms, and a more refined customer experience than the alternatives available to people working hard to improve their credit. To date, over four million consumers have chosen Mission Lane, earning high customer ratings on Credit Karma for its market segment and industry leading Net Promoter scores. • Mission Lane has cumulatively raised over $600 million of equity from leading investors, including Invus Opportunities, QED Investors, LL Funds, funds affiliated with Oaktree Capital Management, and other leading investors. • Our commitment to a workplace built on respect and dignity is guided by our core value of Unity. We believe that everyone plays a vital role in our shared purpose, and we actively cultivate an environment where all individuals have the opportunity to do their best work. By fostering a culture of empathy and collaboration, we create a strong sense of belonging and support for every team member.
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