Nametag - Technical Product Manager, Integrations
Requirements
• Work authorization required: Applicants must be legally authorized to work in the United States for any employer without current or future need for visa sponsorship. • You do not need to match every bullet. We care most about breadth, pragmatism, and comfort working against systems you don't control. • 4+ years in technical product management, solutions architecture, platform/partner engineering, or a similar role where you owned integration design. • Demonstrated experience integrating into third-party enterprise platforms — ITSM, HRIS, ATS, IdP, collaboration, or similar — including at least one you took through a marketplace or app review process. • Real technical fluency. You can read API documentation critically, design an authentication flow, write a spec an engineer respects, and recognize when a platform's limits make a proposed approach impossible. • A track record of working within constraints you cannot change, and finding the design that works anyway. • Strong written communication. Our integration plans are documents, and the document is the deliverable. • Comfort with ambiguity and with owning a domain end to end at startup pace. • Fluency with AI tooling in real work, and a point of view on where it helps and where it quietly produces confident nonsense. • Hands-on experience with Workday, ServiceNow, Slack, Okta, Entra, ICIMS, or UKG extensibility specifically. • Background in IAM, identity verification, fraud prevention, or security products. • Experience with OAuth, OIDC, SAML, SCIM, and webhook-based integration patterns. • Experience that predates product management — engineering, solutions engineering, or enterprise IT. • Experience standing up an integration program or partner ecosystem from a small base. • What We Value • High ownership. You see what needs doing and do it. • High ownership. • Technical judgment. You make systems simpler, safer, and easier to operate. • Technical judgment. • Speed with care. We move quickly because attackers move quickly, but we do not cut corners on trust or security. • Speed with care. • Kindness and integrity. Trust starts with how we work with each other. • Kindness and integrity.
Responsibilities
• Design how each integration actually works • Develop real expertise in each target platform's extension model — its APIs, webhooks, UI surfaces, auth model, app review process, and limits. • Design the verification flow inside those constraints: where the user is prompted, what they see, how the result comes back, and what happens when it fails. • Make the hard calls explicit — embedded versus redirect, synchronous versus asynchronous, what degrades gracefully when the host application gives you three fields and a button. • Identify the constraint that will kill the integration early, rather than three weeks into the build. • Own the plan from research to handoff • Research the target product, its market position, and the customer workflows it sits in. • Define the architecture: the Nametag-side APIs required, the target-side calls, the deployment and configuration model. • Produce specs engineering can build from — API design, integration spec, build milestones — and partner with design on admin console and setup experiences. • Write the customer-facing setup and admin documentation, or the source material for it. • Drive the roadmap for the integration surface • Turn customer demand, sales signal, and partnership context into a prioritized, defensible build order. • Own the marketplace and listing path for each platform, including the business and technical requirements that gate it. • Track what shipped, what adoption looks like, and what the next integration should learn from the last one. • Partner across Nametag • Work with Engineering through build and launch, staying close enough to help resolve design questions as they surface. • Partner with Go-to-Market on positioning, enablement, and the technical conversations that close enterprise deals. • Work with partnerships on the relationships that unlock listings and co-selling. • Push the AI-forward practice • Use agent tooling to compress research, spec writing, and documentation, and build repeatable workflows rather than one-off prompts. • Treat the output as yours. You're accountable for whether an integration plan is correct, not for how fast it was drafted. • Improve the shared playbook so the next connector is faster than the last.
Benefits
• Nametag is a founding member of the Open Imperative and is committed to pay equity in technology. Final compensation is based on role, level, skills, experience, and education. Your recruiter or hiring manager can share more during the process. • Nametag is a remote-first team with regular in-person time to stay connected. • Remote-first, US-based team • Quarterly team offsites • Flexible schedules • Meaningful equity ownership • Comprehensive medical, dental, and vision benefits • Flexible paid time off • New computer hardware and equipment
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