SupplyHouse.com - Technical Product Manager
Requirements
• Bachelors Computer Science, Information Systems, Engineering, or equivalent professional experience • 6+ years in a product or technical role focused on software development and system integrations • Demonstrated Agile development mindset with hands-on expertise in JIRA, Confluence, and Agile/Scrum methodologies. • A track record of independently leading large, complex, cross-functional initiatives end-to-end, including initiatives that crossed both marketing and engineering teams • Hands-on experience with on-site search or discovery product ownership, including relevance tuning, faceted navigation, or search quality analytics • Understanding of full-stack development technologies, including React and Java (Spring Boot), and their associated frameworks. • Cloud deployment experience with one or more major platforms: Google Cloud Platform, AWS, or Azure. • Ability to work on assignments of diverse and complex scope, identifying solutions to unfamiliar problems with minimal guidance. • Demonstrated good judgment in resolving escalated and complex issues. • Established effective working relationships with senior leadership both internally and externally. • Strong data fluency, with the ability to turn analytics (e.g, Amplitude), search behavioral data, and A/B test results into roadmap decisions • Exceptional written and verbal communication skills, with the ability to translate complex technical concepts for non-technical audiences. • Experience specifically within an eCommerce setting strongly preferred • Familiarity with enterprise systems such as WMS, ERP, CRM, or similar platforms, and experience integrating these systems • Certified CSPO, SAFe, PMP, or other relevant product/technical certifications • Cloud certifications (e.g., AWS Solutions Architect, Google Cloud Professional, Azure Fundamentals) • Experience with additional full-stack technologies and frameworks such as JavaScript, Spring Boot, Node.js, or similar
Responsibilities
• Conduct comprehensive user and market research to guide product strategy, translating insights into features and actionable roadmaps • Evaluate and prioritize opportunities based on business impact, technical complexity, and resource availability, helping prioritize work against larger project and business goals • Drive the strategy, discovery, and implementation of initiatives involving complex system integrations, improvements, and customer-facing features • Manages the site search strategy, including relevance tuning, ranking signal prioritization, synonym and query understanding, faceted navigation, autocomplete, and zero-results recovery • Manages category navigation and browse taxonomy to ensure the information architecture facilitates easy customer navigation and effective search engine discovery across thousands of product SKUs • Lead the CX platform strategy by assessing, choosing, and refining the technology stack that supports acquisition, personalization, analytics integrations, and CRM data flows • Own the product backlog: create detailed, technically sound user stories, acceptance criteria, and technical documentation within JIRA and Confluence • Facilitate Agile ceremonies such as backlog grooming, sprint planning, and sprint reviews, ensuring the team delivers high-quality solutions on time • Actively manage timelines and deliverables, focusing on interactions within and across departments; collaborate with key stakeholders to ensure deadlines are met • Collaborate closely with developers to define technical requirements, ensuring feasibility and alignment with business objectives • Act as a translator between business and technical stakeholders, clarifying business needs while advocating for technical best practices • Lead UAT planning and execution to ensure product quality across projects and releases • Support end-to-end testing, QA, and validation for technical implementations and system integrations • Establish metrics for key projects and ensure monitoring plans support business goals; analyze product performance and resolve technical issues post-launch • Effectively communicate complex insights and outcomes to stakeholders at all levels of the organization • Identify and communicate problems affecting the team, and proactively propose and implement solutions
Benefits
• Comprehensive and affordable medical, dental, vision, and voluntary life insurance options • 401(k) with up to 4% company match • Paid vacation, sick time, and holidays • Company-paid basic life insurance and long-term disability • Discounted auto, home, and pet insurance programs • Flexible Spending Account (FSA) • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP) • Company-provided equipment and one-time $250 work from home stipend • $750 annual professional development budget • $25 monthly Grubhub credit • Company rewards and recognition program • We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments. • We empower ownership • We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy! • We promote work-life balance • We support growth – We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget. • We support growth • We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more. • We give back • We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day. • We listen • Check us out and learn more at: https://www.supplyhouse.com/our-company! • Check us out and learn more at: • https://www.supplyhouse.com/our-company • Additional Details: • Additional Details: • Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations. • Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
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