cprime - Atlassian Solutions Architect

• We’ll expect you to be part of the team and deliver your service in line with our values. • Human: thoughtful, intentional, ethical, ingenious. • Curious: open-minded, questioning, inquisitive. • Collaborative: adaptable, humble, self-aware, transparent. • Performance-driven: client-focused, leadership, outcomes, results. • Pioneering: trailblazing, risk-taking, up for a challenge. • Bold: confident, courageous, decisive, direct. • Significant experience designing and delivering Atlassian solutions in complex customer environments. • Strong current knowledge of Jira, Jira Service Management, Confluence and the broader Atlassian platform and ecosystem. • Demonstrable experience conducting customer discovery and translating business and technical requirements into solution approaches. • Experience estimating professional services engagements and defining assumptions, dependencies, exclusions and scope boundaries. • Strong understanding of fixed-price delivery risk and the judgement required to create commercially credible estimates without creating uncontrolled delivery exposure. • Experience supporting pre-sales activity including solution workshops, demonstrations, proof of concepts, RFP/RFI responses and Statements of Work. • Strong client-facing communication skills, with the ability to build credibility with both technical and senior business stakeholders. • Ability to communicate complex technical decisions in terms of customer outcomes, trade-offs and implementation implications. • Practical understanding of Atlassian implementation challenges including migration, integrations, data, security, governance, configuration and adoption. • Ability to work closely with sales, delivery and engineering teams, providing continuity from early opportunity shaping through estimation, contracting, handover and implementation. • Ability to operate independently across multiple opportunities while maintaining high standards of documentation, estimation and follow-through. • Ability to become a trusted long-term technical partner to the Atlassian Growth team, developing familiarity with our customers, commercial model, estimation approach and ways of working. • Ability to shape solutions that can be successfully delivered across distributed teams and capability centres, with clear handover, assumptions and ownership boundaries. • Confidence to challenge assumptions, requirements and proposed scope where necessary to protect customer outcomes, delivery quality and commercial viability. • Atlassian certifications relevant to the role. • Experience with Jira Align and enterprise strategy/planning use cases. • Experience with Rovo and emerging Atlassian AI capabilities. • Experience with Atlassian Cloud migrations and enterprise-scale transformation programmes. • Understanding of Agile, SDLC, ITSM and frameworks such as SAFe or ITIL. • ## We all have our part to play: • We’re committed to our vision and demonstrate behaviours which are in line with our core values. • We ensure that all aspects of our work are delivered with a customer focus to all internal and external users in line with our internal/external service offer. • We uphold our commitment to inclusion, equality and diversity.