viktor - Community Manager
Requirements
• You've run a community before, a Slack/Discord/forum/subreddit for a product, ideally B2B SaaS, dev tools, or AI, and you can show what it looked like before you and after. • Genuinely social online. You start conversations, you make people feel seen, you're funny in a thread. This can't be faked. • A coordinator who gets things done across teams. You can manage stakeholders in support, engineering, and product, hold them to commitments, and close loops without a manager pushing you. You're the connective tissue, not a bottleneck. • Operator, not just a vibes person. You run events, build onboarding flows, track engagement, and close the loop. You ship. • Technically curious. You can hold your own with technical users, read a workflow, and understand what Viktor actually does. AI-native. • A sharp writer. Clear, warm, fast. Short messages that land. • Comfortable in chaos. Small team, full ownership, no playbook. You decide and move. • You've stood up a community function from zero, or been close to the first hire. • You've moderated a subreddit or forum, or run review-gen campaigns on G2, Trustpilot, or Capterra that moved the rating. • You've run an ambassador or champion program that moved a real metric. • You've grown grassroots, community-led events: meetups, user groups, or member-hosted sessions. • You've turned community moments into content that traveled: case studies, threads, videos. • You've worked with technical buyers and builders (devs, ops, marketers).
Benefits
• You own a surface customers depend on, not a content calendar. The community is a real growth and retention lever, and it's yours end to end. • You're the customer voice inside the company. You sit between support, engineering, and product, and the founders read your feedback summaries. Roadmap decisions reference your notes. • The work is public. The community, the events, the Reddit threads, the reviews, it all goes out under your name as much as the company's. • Small team, high trust, low process. Decisions are made by owners, not committees. You will ship your first week. You will talk to users your first day. We don't do alignment meetings or stakeholder syncs. We build things, see if they work, and iterate. • Everyone here owns something real. Not a task. A surface of the company that customers depend on. When it breaks, you fix it. When it wins, everyone knows whose work it was. • We use Viktor to build Viktor. You'll see what you're working on in action every day. • This is a rare window. The product works. The market is pulling. The team is small enough that what you do next week will be live in production next week. That doesn't last forever. Right now, it's still true. • Competitive salary and the kind of ownership that only exists at this stage. • We're in Munich, New York, and Warsaw. Onsite preferred. The best work happens when you're in the room.
Apply in one click
Upload My Resume
Drop here or click to browse · Tap to choose · PDF, DOCX, DOC, RTF, TXT