salesape-ai - Founder's Associate – Operations
Requirements
• We want someone early in their career who is highly organised, discreet, endlessly resourceful, and genuinely enjoys being the person who gets things sorted; someone with a strong work ethic who's willing to jump in when something urgent comes up, even outside standard hours. • 1-2 years of experience in operations, people ops, HR, or a related generalist function (internships count) • Strong working knowledge of Google Suite (Sheets, Docs, Drive, Forms) • Excellent written communication and close attention to detail • Highly self-managing with a genuine self-starter mentality • Comfortable handling sensitive, confidential information with discretion • A calm, positive problem-solver who thrives when putting out fires • Strong people skills; able to navigate sensitive conversations (e.g. compensation, access, performance) with tact • Experience with HR/ops or fintech platforms such as Rippling, Carta, SeedLegals, Brex, DocuSign, or 1Password • Familiarity with UK employment/equity concepts (EMI schemes) or US equity structures (ISOs) • Experience in a fast-growing startup or AI company • Exposure to investor relations, cap table management, or working alongside legal/finance functions
Responsibilities
• Own People Ops & HR end-to-end: onboarding/offboarding, contracts, payroll coordination with finance, systems access, equipment, and all things Rippling • Administer core company workspaces and platforms, including Google Suite, Slack, etc. • Support investor relations and cap table management (SeedLegals, Carta), working with the Finance team, investors, and HMRC on related matters • Manage UK EMI and US ISO equity schemes, including issuance and ongoing cap table administration • Work with Finance team on expense control and spend management (Brex), including SaaS spend increases and vendor admin • Own DocuSign for all official documents: routing, chasing signatures, and securely handling sensitive information • Partner with our infosec advisor on platform security, access management, and GDPR compliance • Liaise with our fractional General Counsel on legal matters as they arise • Be the first responder when things break, such as systems access issues, platform outages (e.g. HubSpot down), or urgent people matters, while staying calm and solving problems under pressure • Act as the go-to person ("oracle of truth") for managers and staff navigating people, process, or systems questions • Help plan company events and logistics: all-hands, team dinners, office space bookings, and department visits
Benefits
• A pivotal role in a fast-growing AI startup with a unique product offering • Direct mentorship and exposure to founders and senior leadership • A collaborative, innovative, and supportive work culture • Opportunities for professional growth in the emerging field of AI solutions • Freedom and autonomy are our principal values
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