delfa - Founder's Associate

• Design and deliver AI agents for our customers • Support pre-release testing of agents before they go live with patients • Sample real calls and patient interactions to identify issues, test fixes, and add recurring items to the monitoring list to inform future automated QA • Work closely with product, engineering, and our medical team to ensure agents are safe, accurate, and operationally useful • Build and document the operational playbooks that let us scale • Run discrete strategic projects across the business where an extra pair of capable hands moves the needle • The mix will shift over time. The bottleneck today won't be the bottleneck in six months, so you'll be someone who can pick up whatever matters most and run with it. • YOU'LL BE A GREAT FIT IF... • You're a driven generalist, early in your career. You're probably a couple of years into a top consultancy, startup, or other high-performing environment, and you're looking to get your hands dirty building from the ground up. • You get things done. You're hungry, bought into the mission, and biased toward action. When you notice something broken, you fix it. • You're coachable. You take feedback well, adapt quickly, and improve the process as you go. You can move fast without being careless. • You have real attention to detail. You're comfortable reviewing dense clinical or operational documents and can spot when something is missing, unclear, or inconsistent. • You care about quality. Our agents interact with real patients and support real clinical trials, so accuracy matters. You take pride in work that is careful, clear, and reliable. • You're comfortable using AI tools. You don't need to be an engineer, but you should be excited to use prompts, structured workflows, and internal tools to produce high-quality work faster. • You communicate clearly. You can explain complex clinical or operational logic in simple, structured language that customers, internal teams, and AI agents can all understand. • Delfa is building a generational company to transform the way medications reach millions of patients in need. • This is your opportunity to get in on the ground floor and work alongside the highest talent density team in the space, onsite at our London office 5 days a week: • A wine-snob who built foundation models at Roche at ETH Zurich • A former hedge fund trader with world class causal AI knowledge • A medical doctor turned AI engineer who builds prototypes on the weekend for fun • A ginger bloke who deployed production AI for J&J, Medtronic, and Exscientia