Collibra Inc. - Senior Account Program Manager

• 5+ years of experience in a technical customer-facing role (TAM, Solutions Engineer, Systems Engineer, or similar). • Experience supporting U.S. federal government customers (civilian, DoD, or IC). • Strong understanding of enterprise software, SaaS, or cloud-based solutions. • Ability to explain complex technical concepts to both technical and non-technical audiences. • Experience working in regulated or high-security environments. • Excellent communication, organization, and stakeholder management skills. • Experience deploying enterprise solutions. • Knowledge of government hierarchy and operations. • Strong business insight and problem-solving skills with the ability to influence internal and external stakeholders at all levels. • Familiarity with compliance frameworks such as FedRAMP, NIST 800-53. • Experience with cloud platforms (AWS, Azure, or GCP), especially GovCloud or equivalent. • Experience working with system integrators. • A solid technical background in data management. • Active or eligible U.S. Government security clearance. • You are • You are • Superb in communication, presentation and interpersonal skills including the ability to communicate effectively and build relationships within government entities. • Fast learner with the ability to explain complex technical concepts to a variety of audiences. • Excellent in communication, organization, and stakeholder management skills. • Because this role supports the U.S. government business, it is required that this candidate be a U.S. citizen who resides on U.S. soil. • Measures of success • Measures of success • Within the first 30 days: • Understand your customers objectives and ongoing efforts. • Identify account risks and project blockers. • Attend account team meetings for assigned accounts. • Within the first 60 days: • Develop a Success Plan for each assigned customer based on their objectives and ongoing efforts. • Develop a remediation plan for customers at risk collaborating with the sales and technical teams. • Participate in account team meetings for assigned accounts. • Identify key customer contacts at all levels. • Within the first 90 days: • Begin to execute the Success Plan for each assigned customer. • Begin to execute the remediation plan for customers at risk collaborating with the sales and technical teams. • Lead account team meetings for assigned accounts. • Begin to develop a relationship with key customer contacts at all levels.