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Jobs(38,923)/Customer Support Lead Role(87)/Pear VC (5) - Lead Account Strategy Partner (Forward-Deployed, Healthcare Data)
Pear VC

Pear VC - Lead Account Strategy Partner (Forward-Deployed, Healthcare Data)

New York City, New York, USA - Hybrid$312k+3w ago
In OfficeStaffNAPharmaceuticalsBiotechnologyCustomer Support LeadClient ConsultingBrand StrategyPythonSQL

Requirements

• Commercial life sciences fluency from day one — you understand how pharma/biotech commercial teams operate (market access, brand strategy, commercial analytics, patient journey, HCP targeting, etc.). • LLM-native: genuinely comfortable working with AI and agentic tools — prompting, steering, and evaluating model output is second nature. • A data science or data engineering background (either in training / in practice) • A sharp, analytical mind that interrogates data and outputs rather than taking them at face value. • Comfort with healthcare claims data, or the demonstrated ability to ramp on a new dataset very quickly. • Comfort in a client-facing role, with strong people skills. • 2+ years of relevant industry experience. • Prior client-facing, consulting, or forward-deployed experience. • Familiarity with additional healthcare dataset types (EHR/EMR, lab, specialty pharmacy, etc.). • Light scripting (e.g., Python).

Responsibilities

• Own end-to-end delivery for your accounts: scope the client's question, run the analysis through our system, and deliver insights commercial life sciences stakeholders can act on. • Operate our proprietary agentic system day to day — directing it, integrating new datasets, and pressure-testing its output. The system is built; the skill is using it well and knowing which parts of the output are most pertinent to the client. • Work primarily with healthcare claims data, and quickly build intuition for the other datasets we use — picking up an unfamiliar dataset and understanding its shape and limits fast. • Read, follow, and reason critically about SQL and the results it returns. • Spot and account for the nuances of real-world healthcare data: sparsity, coverage gaps, claims lag, capture rates. Distinguish a genuine signal from a data artifact. • Translate fluidly between client commercial strategy and the technical realities of the data and the system. • As our most senior ASP, set the bar for how delivery is done and help the ASPs around you sharpen their craft — with the runway to grow into leading the function as the team scales. • Work directly with the founders and influence future product roadmap.

Benefits

• Eligibility for medical, dental, and vision insurance, with employee premiums fully covered by Flyway • Hybrid NJ/NYC with flexibility for remote candidates

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