Kestra Technologies - Senior Solution Engineer
Requirements
• The Hybrid Skillset: You have the "Engineer" mind but the "Consultant" heart. You can code, but you also love talking to people. • Vertical Domain Expertise: Deep experience in at least one of the following: • Vertical Domain Expertise: • Data Engineering: You’ve built production-grade pipelines using tools like dbt, Spark, Snowflake, or DuckDB. • Data Engineering: • Infrastructure-as-Code (Platform Engineering): You are a pro with Terraform/OpenTofu, Kubernetes, and CI/CD patterns. • Infrastructure-as-Code (Platform Engineering): • AI/MLOps: You understand the lifecycle of LLMs, vector databases, and the orchestration required to move models from notebook to production. • AI/MLOps: • Data/Orchestration Background: Experience with tools like Airflow, Prefect, or Dagster is a huge plus. You understand the "pain" of orchestration. • Data/Orchestration Background: • Problem Solver: You don’t just report bugs; you find workarounds and suggest long-term architectural fixes. • Problem Solver: • Communication: Ability to explain complex infrastructure concepts to both a CTO and a Junior Data Analyst. • Communication:
Responsibilities
• 🚀 Pre-Sales & Solutions • Lead Pre-Sales Opportunities: Partner with the sales team to lead technical discovery, understand prospect requirements, and position Kestra Enterprise effectively. • Lead Pre-Sales Opportunities: • Enterprise Evaluations: Own the Proof of Concept (POC) process. You will be responsible for the POC success plan; advising on architecture, success criteria and flow design to ensure our prospects realise the value of Kestra in record time. • Enterprise Evaluations: • Technical Evangelism: Demonstrate the technical advantages of our declarative, universal orchestrator and how it outshines legacy orchestrators. • Technical Evangelism: • 🤝 Customer Success • Full 360 Ownership: Support existing customers throughout their entire lifecycle—from initial onboarding and training to quarterly architectural reviews. • Full 360 Ownership: • Elite Technical Support: Own escalations for our Enterprise accounts. You’ll partner with our engineering team to diagnose complex issues and drive them to resolution by communicating clearly with customers, documenting learnings, and building processes or automations to avoid these in future. • Elite Technical Support: • Continuous Product Feedback: Translate real-world customer friction into product requirements. You are the "Voice of the Customer," helping our developers prioritise the roadmap based on actual field data. • Continuous Product Feedback: • Unblock & Optimise: Identify technical bottlenecks in customer environments and provide best-practice guidance on scaling, managing resources, and securely running the platform. • Unblock & Optimise: • Expansion & Use-Cases: Proactively find new internal use-cases for customers, helping them to expand their Kestra footprint from data engineering to infrastructure automation, Agentic AI orchestration and more. • Expansion & Use-Cases: • 🌐 Community & Product Advocacy • OSS Engagement: Be an active member of our open-source community. Advise users on Slack/GitHub and turn their feedback into product improvements. • OSS Engagement: • Brand Ambassadorship: Represent Kestra at meetups, conferences and webinars. Create technical content such as blogs, "How-to" videos, and blueprints to help the ecosystem grow. • Brand Ambassadorship: • Engineering Liaison: Work closely with our core engineering team to prioritise features and resolve critical support issues in a timely fashion. • Engineering Liaison:
Benefits
• Remote-First: Work from anywhere with a flexible schedule. • High Impact: You’ll be one of the first hires in this department, helping define the "Field Engineering" playbook. • Open Source: We believe in the power of community. Your work will be visible and impactful to thousands of users globally. • Modern Stack: Work with the latest in cloud-native technologies, AI agents, and high-performance orchestration. • Does this sound like you? Send us your CV and a brief note about the coolest workflow you’ve ever built (and why it was a nightmare to orchestrate before Kestra!).
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