VML/WPP Enterprise Solutions - SVP, Global Delivery

• Hub Economics and Commercial Model • Own cost-plus pricing logic and cost-to-serve targets across all hubs, keeping economics consistent from one hub to the next rather than negotiated case by case. • Partner with Finance and the commercial team on margin tracking, pricing structures, and the commercial packaging of delivery offerings. • Flag margin risk transparently when commercial terms and delivery cost assumptions drift apart, before it becomes a Finance surprise. • Budget and Funding Alignment • Own delivery's side of budget and funding cycles, ensuring changes to funding and market structures are reflected accurately in hub cost-to-serve and routing decisions. • Partner closely with the Finance and Commercial teams as the delivery-side counterpart on budget planning and hub economics. • Maintain continuity of delivery data and reporting through budget and funding transitions, so nothing is lost or misattributed as structures shift. • Resourcing and Global Routing • Own the resourcing watchtower from a commercial and financial standpoint: the economics behind capacity, cost-to-serve, and routing decisions across all hubs, and the performance of the watchtower as a function. • Act as the internal stakeholder accountable for the watchtower's performance, while cross-functional team member serves as its face to most markets, running the day-to-day routing recommendations regional and market decisionmakers see. • Build and maintain visibility into hub capacity, skill coverage, and utilization, so routing decisions are based on real data rather than habit or convenience. • Retain clarity that the watchtower informs routing decisions; regional and market leads retain final decision authority. • Delivery Operations and Methodology • Set and maintain delivery process and project methodology standards used consistently across hubs, so a scoped piece of work is staffed and executed the same way regardless of which hub picks it up. • Work with hub leads on operational execution: onboarding, capacity planning, and closing structural gaps in how hubs run day to day. • Support bid and proposal work that depends on delivery capacity or hub staffing commitments, translating commercial asks into realistic delivery plans. • Own data and delivery success as an accountable outcome across the GDN, ensuring delivery data (fulfillment, capacity, margin, routing) is accurate and trusted enough to support day-to-day decisions. • What Success Looks Like • Budget and funding transitions land smoothly, with no disruption to hub economics or routing continuity. • Hub economics are consistent, transparent, and defensible to Finance across every hub in the network. • Routing decisions are fast, data-driven, and trusted by regional and market leads. • Delivery methodology is consistent enough that clients and internal stakeholders get a predictableexperience regardless of which hub is delivering the work. • Margin risk and capacity gaps are surfaced early, not discovered after the fact. • Data and delivery success are owned end to end, with a clear, accountable owner rather than shared or ambiguous responsibility. • Candidate Profile • This role suits someone who has operated at the intersection of commercial strategy, delivery execution, and process design, ideally in a large-scale, matrixed services environment. A background in management consulting, or at a large consulting house, is a strong signal for this role, given the need to move between commercial framing, operational detail, and executive-level communication. Prior technical or platform experience is a plus, particularly for candidates who have led AI-enabled or data-driven delivery models but is not a substitute for the core commercial and delivery operations experience this role requires. • Strong track record in commercial or delivery strategy roles, with direct exposure to pricing, margin, and cost-to-serve models. • Experience designing or running project and process methodology across distributed or global delivery • Comfort operating across onshore, nearshore, and offshore delivery models, including staffing and capacity planning at scale. • Consulting background, particularly at a major consulting firm, is a plus given the demands of executive stakeholder management and structured problem-solving. • Technical fluency, including AI/ML-enabled delivery or platform experience, is a plus but not required. • Clear, direct communicator, comfortable presenting commercial and operational trade-offs to senior executives. • Comfortable working through budget and funding transitions in motion and owning delivery's side of them quickly. • Working Relationships • Direct report to • Direct report to • Global CDO • Regular partners • Regular partners • Hub leads across farshore and nearshore locations, Finance and Commercial teams, regional delivery leads, pillar leads, Delivery Operations lead, resourcing watchtower market-facing lead • Governance forums • Governance forums • Global Delivery Council, hub governance reviews, resourcing watchtower operating cadence • The base salary range for this position at the time of this posting is indicated below. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package, click WPP Benefits for more details. • $125,000—$295,000 USD • WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence and world-class partnerships – all united by our agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.