drata - AR Supervisor
Requirements
• We pride ourselves in our ability to move quickly and get the job done, and are committed to making sure every team member is set up to exceed expectations and learn and grow in their role. This role will report to Drata’s Director of Accounting and work cross-functionally to ensure the business is positioned for success from an accounting standpoint. • 7 + years of high volume accounts receivable experience • Experience working in a scaling SaaS startup environment experience preferred • High proficiency in Excel (e.g., vlookups, sumifs, pivot tables) • Comprehensive knowledge of U.S. GAAP • Detail-oriented • Strong interpersonal skills — including written and oral communication skills • An ability to multitask and manage multiple projects - work prioritization, planning and task delegation • Must be motivated by working with awesome people, and dedicated to helping take Drata to the next level • Must be a self-starter who excels at multitasking and thrives in a fast-paced environment • How we support you: • At Drata, our people are our strongest advantage—and we prove it with support that exceeds industry standards. Our total rewards package is designed to power your well-being, accelerate your growth, and keep your work-life balance thriving. • Explore how we invest in your Life at Drata https://drata.com/about/life-at-drata?utm_source=chatgpt.com.
Responsibilities
• Lead and mentor the offshore AR team, overseeing day-to-day activities related to cash applications, invoicing, and collections to ensure timely, accurate processing • Serve as the primary point of escalation for complex customer billing inquiries, dunning issues, and account restructures • Own the end-to-end cash application lifecycle for direct bill and Amazon Web Services (AWS) customers • Drive the collections process, including collaborating with outside agencies and maintaining proactive visibility into receivables cash forecasting • Manage sales tax and VAT compliance to ensure accurate global invoicing • Manage the dunning process which includes revocation and restoration of accounts • Own the resolution of complex billing inquiries and serve as the escalation point for the team • Reconciliation and correction of open invoices between AWS and NetSuite • Partner cross-functionally with the Deal Desk and Revenue Recognition teams to manage contract amendments and changes, ensuring accounting alignment • Track and record bad debt/allowance for doubtful accounts for non-paying customers • Identify bottlenecks and drive process improvement efforts to streamline financial operations and reduce manual transactional work • Serve as a key contributor to system implementations related to billing, ensuring seamless integration and adoption • Cross training with Accounts Payable Supervisor for backup support • Other duties and ad-hoc projects as required
Benefits
• The best way to understand the Driver’s Mindset is to see it in action. We’re an award-winning, mission-driven team of 600+ people worldwide, united by a culture that values trust, speed, and continuous growth. • See the Speed: https://www.youtube.com/watch?v=QidTdkGwKMY Watch our CEO, Adam Markowitz, discuss the hyper-growth journey, from $0 to $100M ARR in just four years • Hear the Voice of the Team https://drata.com/about/life-at-drata: Explore our "Life at Drata" page for employee testimonials on our collaborative and the growth opportunities available. • Experience the Impact https://www.greatplacetowork.com/certified-company/7044563: See why we are consistently recognized on Fortune's Best Workplaces lists. • Connect with Us on Socials: LinkedIn https://www.linkedin.com/company/drata/posts/?feedView=all - follow us for company updates, employee stories, and career news.
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