ezCater, Inc - Supervisor, Product Photography (Remote)
Requirements
• Photography is your foundation. You have 2+ years of food or product photography experience. You've shot professionally, you know what makes an image work, and you can coach others on it. You're comfortable participating in on-site shoots and accountable for the quality of what comes back. • Photography is your foundation. • You’ve led people. You’ve spent 1-3 years leading a team with a track record of direct feedback, developing people, and holding performance standards in a fast-moving environment. • You’ve led people • Data informs your decisions. Comfortable in Sigma, Tableau, or equivalent BI tools. You use data to surface what's wrong and make the case for what needs to change. • Data informs your decisions • You know (and act) when something isn’t working. When a process isn't scaling, you diagnose why and propose something better. You're comfortable with operational change and can bring a team through it. • You know (and act) when something isn’t working • You know your tools. Proficient in Salesforce, Monday.com, Slack, Lightroom, and Photoshop. You pick up new tools quickly and think about how they connect across a workflow. • You know your tools • You manage projects well. You track what matters, escalate the right things, build relationships to drive collaboration, and don't let ambiguity stall progress. • You manage projects well • You communicate with clarity. You can synthesize data into a point of view, give hard feedback well, and build trust across the org. • You communicate with clarity • Ability to travel up to 25% for Together Weeks, team gatherings, photoshoots, and other events, when applicable. • Ability to travel up to 25%
Responsibilities
• Own the quality standard. Develop and maintain photo quality frameworks, style guides, and acceptance criteria across in-house, freelance, and partner-submitted content. • Own the quality standard. • Manage our freelance network. You’ll set quality and consistency standards across our national network of photographers conducting on-site shoots at restaurant partner locations. You’ll also participate in shoots yourself, coach freelancers directly, and hold output to a high standard. • Manage our freelance network. • Manage and develop a team of Photo Curation Specialists responsible for reviewing, processing, and maintaining photo content across the network. You’ll set priorities, ensure we adhere to our SLAs, and build the feedback loops that keep the team performing. • Manage and develop a team • Evolve how we operate. We're actively building toward a world where self-service tools and integrations handle what today is manual work. You'll partner with Product and Engineering to drive that transition, and ensure quality doesn't slip as automation takes on more of the load. • Evolve how we operate. • Own our photo metrics. You’ll track photo coverage metrics across the partner network, and use that data to drive prioritization and make the case for investment. • Own our photo metrics. • Diagnose and fix. Identify process gaps, redesign what isn't working, and ensure photos flow correctly across our systems—tools work for partners, handoffs work for internal teams, and nothing falls through the cracks. • Diagnose and fix. • Communicate the value. Help restaurant partners and critical cross-functional collaborators understand what strong photo coverage does for their business and what’s required to meet our standards. • Communicate the value. • Represent the discipline cross-functionally. Photo quality touches product, sales, and partner relationships. You’ll be expected to bring a clear point of view to those conversations and advocate for what the work requires. • Represent the discipline cross-functionally.
Benefits
• Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance). • ezCater does not sponsor applicants for work visas or legal permanent residence. • What You’ll Get from Us: • You’ll get a terrifically compelling experience in an innovative, high performing environment. You’ll get to work with engaged and passionate colleagues on challenging and impactful projects. You will have opportunities to grow in your career, and work in a place that values work/life harmony. • Oh, and you’ll get all this: Market competitive salary, stock options that you’ll help make worth a lot, 12 paid holidays, flexible PTO, 401K with ezCater match, health/dental/FSA, long-term disability insurance, mental health and family planning resources, remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, employee meal program (and many more goodies) when you’re in our office, and knowing that you helped transform the food for work space.
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