Twilio - Product Data Analyst (L3)
Requirements
• Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! • Professional Experience: 4+ years of experience in quantitative analysis, business intelligence, or data analytics, with a proven track record of converting complex, ambiguous data into actionable business results. • Core Technical Skills: 4+ years of hands-on experience writing, optimizing, and performing quality assurance (QA) in SQL or relational database languages on a regular basis. • Data Visualization: Proficiency with modern BI tools, with a strong preference for Tableau and Looker (LookML). • Structured Problem Solving: Strong analytical mindset with the ability to decompose vague problem statements into clear, executable data strategies. • End-to-End Ownership: Demonstrated ability to independently manage deliverables from initial requirement gathering through to stakeholder delivery with minimal guidance. • Project Delivery: Exceptional organizational skills with a track record of juggling multiple competing priorities and driving tasks to completion with reliable follow-through. • Communication & Stakeholder influence: Strong written and verbal communication skills with the ability to translate analytics insights into clear narratives and action items that influence stakeholder decisions • Desired: • AI & Innovation: Experience leveraging LLMs/AI tools to accelerate analytics workflows, combined with a strong curiosity to continuously upskill as technology evolves. • Data Engineering & Infrastructure: Familiarity with data warehousing concepts, ETL processes, and distributed computing frameworks such as AWS Glue, Spark, DBT, Athena. • Advanced Analytics: Proficiency in Python (Pandas, NumPy, Scikit-Learn) or R for statistical modeling, regression analysis, hypothesis testing, and causal inference. • Location • This role will be remote, and based in India (only in Karnataka, Tamil nadu, Maharashtra, Telangana, Delhi) • Travel • We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
Responsibilities
• End-to-End Analytics: Own complex projects from scoping ambiguous problems to delivering actionable, data-driven insights. • Product Strategy: Partner with PMs to define metrics, build reporting dashboards, and inject data into product planning. • Technical Execution: Apply SQL and visualization tools (Looker, Tableau) to translate complex data into clear stakeholder recommendations. • Data Standardisation: Maintain and document metrics, datasets, and models using Confluence and Datahub to ensure a single source of truth. • Project Management: Balance multiple concurrent initiatives with clear prioritization and proactive status updates. • Quality Assurance: Maintain rigorous data quality standards through robust validation and transparent quality control. • AI-Driven Efficiency: Integrate modern AI tools into daily workflows to speed up SQL coding, analysis, and documentation.
Benefits
• Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. • Twilio thinks big. Do you? • We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. • So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.
Apply in one click
Upload My Resume
Drop here or click to browse · Tap to choose · PDF, DOCX, DOC, RTF, TXT