Kraken - Staff Site Reliability Engineer

• Extensive experience in site reliability, infrastructure or platform engineering, with a track record of owning high-traffic, business-critical services in production • Deep hands-on experience with Kubernetes, a major cloud provider and infrastructure as code such as Terraform • Strong command of SLOs, observability and incident management, and the judgment to know which reliability work actually matters • Proficiency in Rust or Python, and comfort reading and changing a production service's code • Experience with API gateways, reverse proxies or traffic management: load balancing, rate limiting, failover and caching • Experience operating multi-tenant internal platforms, including authentication, authorization and per-tenant cost controls • Staff-level influence: you set direction across teams, write clear design documents and bring other engineers with you • Experience operating LLM gateways or integrating LLM provider APIs at scale: streaming, token-based rate limiting, model routing and caching • Experience serving models yourself, including vLLM or Ray: GPU scheduling, batching, autoscaling and cost per token • Experience building Kubernetes controllers or operators with controller-runtime or kubebuilder • Experience with Consul and Vault for service discovery, configuration and secrets • Experience with model evaluation pipelines for catching quality regressions before and after rollout • Familiarity with coding agents and agent harnesses, and running them safely in sandboxed environments • Experience with cost attribution, budgeting or FinOps for usage-based services • Background in security-sensitive or regulated environments such as financial services or crypto • Contributions to open-source gateway, proxy or observability projects • Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. • Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. • We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. • Our commitment • Our commitment • Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. • We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.