kamiwaza - Mission Delivery Engineer - Remote
Requirements
• Federal Customer-Facing & Delivery Experience • 6+ years in customer-facing technical roles (Solutions Engineer, Sales Engineer, Solutions Architect, Forward-Deployed Engineer, Delivery Engineer, or similar) supporting U.S. federal customers. • Demonstrated ability to lead end-to-end engagements: discovery, technical validation, PoV/pilot, production implementation, and handoff to customer or partner. • Comfort operating in sensitive mission contexts and communicating clearly within security and information-handling constraints. • Hands-On Technical Depth • Strong software engineering skills with the ability to build and harden applications rapidly (Python strongly preferred; experience with APIs/SDKs and modern web/app frameworks). • Working knowledge of GenAI systems (LLMs), RAG/retrieval, embeddings/vector search, agentic workflows, and evaluation/guardrails. • Experience with distributed systems concepts and integration patterns (APIs, event-driven/streaming, data pipelines). • Experience with containerized deployments and modern DevOps practices (Docker, Kubernetes, CI/CD, logging/metrics); familiarity with infrastructure as code is a plus. • Consultative Communication, Ownership & Leadership • Ability to translate technical capabilities into mission impact and customer value - tailored to executive and practitioner audiences. • Strong storytelling, whiteboarding, and workshop facilitation skills; comfortable driving technical decisions and handling objections in real time. • High ownership and bias-to-action: able to drive toward outcomes with minimal supervision while coordinating across Sales, Product, Engineering, and partners. • Security & Travel • Active TS/SCI clearance. • Ability to travel frequently (CONUS) including to customer sites and secure locations as required. • Experience supporting DoD/IC deployments in classified, air-gapped, or DDIL environments; familiarity with RMF/ATO processes and NIST 800-53 control families. • Experience delivering production implementations with clear operational ownership (runbooks, monitoring, incident response posture, and sustainment handoffs). • Experience building integrations with common federal data platforms, streaming systems, and identity/access systems. • Prior military service or direct experience supporting operational mission teams. • Published demos, open-source contributions, or prior work building reference solutions for developer platforms.
Responsibilities
• Mission Discovery, Scoping & Success Planning • Lead technical discovery with DoD/IC and federal customers: mission workflows, data sources, operating constraints (including DDIL), stakeholders, and success criteria. • Translate discovery into a clear use case definition, solution outline, and measurable PoV plan (what 'good' looks like, how it will be measured, and what data is required). • Define a PoV-to-production path upfront: architecture assumptions, integration points, security considerations, and what must be true for production go-live. • Pre-Sales PoV, Demos, Workshops & Rapid Prototyping • Design and deliver tailored demos, whiteboard sessions, and hands-on workshops for executive and practitioner audiences. • Build rapid prototypes and custom apps on top of the Kamiwaza platform using real or representative customer data, often under tight timelines. • Demonstrate mission workflows such as RAG, agentic orchestration, streaming/event-driven ingestion, and edge-capable inference, aligned to customer constraints. • Instrument PoVs with basic evaluation and guardrails (grounding checks, policy constraints, transparency) to maintain credibility and accelerate stakeholder buy-in. • Production Implementation & Delivery Engineering • Convert successful PoVs into production implementations: harden code, modularize components, introduce testing, and align with customer engineering standards. • Design and implement integrations with customer identity, data, and workflow systems (APIs, messaging/streaming, file stores, enterprise data platforms). • Establish deployment automation and environment parity (dev/test/prod) using containerization and modern DevOps practices (Docker, Kubernetes, CI/CD, logging/metrics). • Drive performance, reliability, and operational readiness for mission workloads (observability, scaling, cost/performance tradeoffs, and failure-mode planning). • Security, Compliance & Deployment Readiness • Operate with a security-first mindset: data containment, least privilege, auditability, and safe handling of sensitive customer information. • Partner with security/accreditation stakeholders to support an RMF/ATO-ready approach (documentation inputs, deployment patterns, and control considerations). • Ensure demos, PoVs, and production deployments remain credible by aligning with customer environment constraints and sustainment realities (including classified and air-gapped environments). • Handoff, Enablement & Partner Collaboration • Deliver clear hand-off packages to customers or partners: architecture diagrams, deployment guides, runbooks, IaC/configuration artifacts, and code repositories as appropriate. • Lead knowledge transfer sessions and enablement workshops for customer and partner engineers, operators, and sustainment teams. • Define acceptance criteria with stakeholders and drive to a documented production sign-off (or a clear, agreed transition plan) at the end of each engagement. • Technical Deal Support & Field-to-Product Feedback • Partner with Sales and Capture to shape technical win strategies, address customer objections, and support bid/no-bid decisions with clear delivery and technical risk assessment. • Contribute to proposals and technical responses (architecture, integration approach, security posture, and implementation plan). • Capture structured feedback from engagements and translate it into actionable product requirements, prioritizing gaps that impact multiple customers. • Partner with Engineering and Product to improve packaging, documentation, deployment automation, and connectors that reduce delivery friction. • First 180 Days - Mandate for Success • Days 0-45: Platform Mastery & Delivery Toolkit • Achieve deep, hands-on mastery of the Kamiwaza platform (core capabilities, APIs/SDKs, deployment patterns, and differentiators). • Stand up a repeatable demo/PoV environment (containers/Kubernetes, configs, datasets, scripts) that can run reliably on customer laptops and in constrained environments. • Create a PoV-to-production starter kit: reference repo structure, baseline CI/CD, logging/metrics standards, and documentation templates for handoff. • Shadow priority accounts to learn target missions, typical data sources, and stakeholder dynamics; identify 2-3 high-leverage PoV use cases. • Days 46-120: PoV Impact and Production Conversion • Lead discovery and deliver tailored demos for priority accounts; own at least 1-2 PoV engagements end-to-end. • Convert at least one PoV into a production implementation or a production-ready pilot (with deployment automation, observability, and security posture aligned to the target environment). • Establish a repeatable handoff motion with a partner or customer team (documentation, enablement sessions, and acceptance criteria). • Partner with Sales/Capture to influence active pursuits with clear technical win themes and delivery risk mitigation plans. • Days 121-180: Scale Repeatability and Partner Enablement • Create repeatable playbooks: discovery checklist, PoV scoping templates, demo flows, production hardening checklist, and handoff/enablement kits. • Reduce time-to-demo and time-to-production by standardizing reference architectures and deployment patterns across cloud, core data centers, and edge. • Enable at least one partner or customer team to independently deploy and operate a Kamiwaza-based solution using your handoff materials and training. • Provide structured field feedback that influences roadmap items tied to federal deployment, security, integration needs, and delivery acceleration.
Benefits
• Purpose & Impact: Be a key contributor to the GenAI revolution, shaping how enterprises adopt next-generation technology. • Remote-First Culture: Based in Colorado, but work from anywhere with the tools and support you need. • Expert Founders with Successful Exits: Our leadership team brings experience and a relentless enthusiasm for GenAI innovation. • High-Autonomy Environment: Flat organizational structure, transparent communication, and minimal red tape. • Competitive Compensation & Equity: Own a piece of our high-potential, well-funded startup. • Comprehensive Benefits: Health coverage, remote workspace support, and more.
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