Attain Partners - Technology Services Technical Lead

Remote - United States$200k - $200k2w ago

Remote Staff NA Cloud Computing Software Delivery Manager Solutions Architect Quality Assurance Team Management Staff Development Budget Management Budget Forecasting

Requirements

• 12+ years of progressive experience in enterprise technology consulting, data integration, data migration, or solution architecture. • 5+ years of experience leading technical delivery teams, architects, and/or integration practices. • Demonstrated expertise architecting and delivering enterprise integrations and complex data migrations. • Strong hands-on knowledge of at least one major enterprise integration platform, preferably Boomi, Workato, or MuleSoft, with the ability to provide architectural oversight across multiple platforms. • Boomi, Workato, or MuleSoft • Experience managing delivery across multiple concurrent client engagements. • Previous experience serving as a Technical Delivery Manager, Solution Architect, Technical Director, or comparable client-facing technical leader. • Experience leading technical discovery, solution architecture, delivery planning, and project escalations. • Demonstrated ability to manage technical resources, team performance, recruiting, and organizational development. • Experience managing project budgets, utilization, gross margin, resource forecasting, and delivery profitability. • Experience contributing to proposals, Statements of Work, technical estimates, and client solution presentations. • Strong communication skills with the ability to engage technical teams, client executives, and internal senior leadership. • Bachelor's degree in Information Technology, Computer Science, Engineering, Information Systems, or equivalent experience. • Prior leadership experience within a technology consulting, systems integration, or professional services organization. • Boomi Professional Developer/Architect, MuleSoft Architect, Workato Automation Pro, or comparable certifications. • Experience with Salesforce platform integrations, including Sales Cloud, Service Cloud, Education Cloud, and Nonprofit Cloud. • Experience with Informatica, Azure Data Factory, SQL Server, Snowflake, Databricks, and cloud data architectures. • Experience delivering enterprise technology solutions within Higher Education, Advancement, Nonprofit, or Healthcare organizations. • Experience building or scaling integration and migration consulting capabilities. • Familiarity with enterprise data governance, master data management, API management, and data quality solutions. • Experience managing geographically distributed and blended onshore/offshore technical teams. • Established relationships with enterprise technology partners. • Success Measures & Performance Expectations • The Technology Services Technical Lead will be evaluated on the following outcomes: • Technical Delivery Excellence • Consistent delivery of integration and migration projects that meet architecture, quality, scope, schedule, and financial expectations. • Reduced technical escalations and improved consistency through established standards and methodologies. • Financial Performance • Achievement of Technology Services revenue, gross margin, and utilization targets. • Accurate revenue forecasting, staffing alignment, and proactive management of project profitability. • Team Development & Culture • A well-defined organizational structure with clear technical ownership and leadership accountability. • Strong employee retention, technical competency development, mentoring, and professional growth. • A collaborative culture emphasizing accountability, innovation, technical excellence, and client care. • Practice Growth • Practice Growth • Expanded capabilities across Boomi, Workato, MuleSoft, Azure Data Factory and Data Migration solutions. • Improved proposal quality, solution estimation, and delivery repeatability. • Increased contribution to new client opportunities, strategic partnerships, and expansion within existing accounts. • Client Satisfaction • Client Satisfaction • Strong client relationships and positive delivery outcomes. • Effective management of technical risks, escalations, and stakeholder expectations. • The ideal candidate is a technical practice leader who can operate equally effectively as an enterprise architect, client-facing delivery executive, and people manager. • technical practice leader who can operate equally effectively as an enterprise architect, client-facing delivery executive, and people manager • This individual must be comfortable leading a client architecture workshop in the morning, managing delivery and staffing challenges in the afternoon, and reviewing revenue, gross margin, and practice growth opportunities with leadership. • Success requires someone who brings strong technical credibility, business acumen, consulting experience, and the ability to build a team that consistently delivers exceptional client outcomes while supporting Attain Partners' long-term growth. • Demonstrated ability to build trusted advisor relationships with clients • Experience supporting sales and business development • Position requires flexibility to travel periodically based on business and client needs

Responsibilities

• Technology Strategy & Solution Architecture • Serve as the technical leader and solution architect for Attain's Data Integration and Data Migration services. • Provide architecture leadership across Boomi, Workato, MuleSoft, Informatica, Salesforce, and related enterprise technologies. • Lead solution design for complex enterprise integration and migration engagements across Higher Education, Nonprofit, Healthcare, and Commercial clients. • Establish technical standards, reference architectures, reusable frameworks, and delivery methodologies. • Guide technical decisions related to APIs, data movement, batch and real-time integrations, middleware, ETL/ELT, and cloud technologies. • Evaluate emerging technologies and recommend improvements to Attain's service offerings and technical capabilities. • Participate in solution reviews and technical escalations to ensure quality, scalability, and maintainability. • Client-Facing Technical Delivery Leadership • Serve as a trusted technical advisor and primary escalation point for clients throughout project delivery. • Act as a Technical Delivery Manager (TDM) and/or Solution Architect on strategic and complex engagements. • Lead technical discovery, requirements validation, architecture workshops, and solution design sessions. • Oversee integration and migration delivery teams to ensure adherence to scope, budget, timeline, and quality expectations. • Manage technical project risks, dependencies, solution decisions, and escalations. • Partner with Project Managers, Functional Leads, and client stakeholders to coordinate execution. • Establish quality assurance, testing, deployment, cutover, and production support standards. • Maintain executive-level client relationships and communicate technical delivery progress, risks, and recommendations. • Integration & Migration Practice Leadership • Own the technical direction and delivery execution of Attain's Integration Solutions and Data Migration Solutions offerings. • Lead the development, standardization, and continuous improvement of Boomi, Workato, and MuleSoft implementation capabilities. • Define delivery methodologies, reusable integration patterns, migration accelerators, and technical best practices. • Establish architecture review and technical governance practices across projects. • Promote consistency in solution design, documentation, testing, implementation, and support. • Support strategic technology partnerships and participate in partner solution discussions, certifications, and joint client opportunities. • Identify opportunities to expand integration, migration, and modernization services within existing client accounts. • Team Leadership, Organizational Structure & Culture • Own the organizational structure, technical capabilities, and staffing model for the Technology Services team. • Build, mentor, and manage a team of Solution Architects, Technical Delivery Managers, Integration Developers, Migration Specialists, and Technical Leads. • Create a culture of accountability, collaboration, technical excellence, innovation, and client service. • Define team roles, responsibilities, reporting structures, and career development paths. • Establish resource capacity plans aligned with current delivery commitments and future pipeline opportunities. • Lead technical recruiting, interviewing, onboarding, mentoring, and performance management. • Identify skill gaps and develop training, certification, and professional development plans. • Foster cross-training and technology flexibility across Boomi, Workato, MuleSoft, and migration technologies. • Promote knowledge sharing and continuous improvement across the broader DS&A practice. • Financial & Operational Accountability • Own and manage the financial and operational performance of the Technology Services practice in partnership with DS&A leadership. • Track, analyze, and report practice revenue, gross margin, utilization, resource capacity, and project profitability. • Provide regular financial and operational updates to the Managing Director and senior leadership. • Monitor project budgets, resource assignments, planned versus actual hours, and delivery economics. • Identify risks to project profitability and implement corrective actions. • Develop staffing plans that balance delivery quality, resource utilization, and gross margin objectives. • Support revenue forecasting, resource planning, and practice-level budgeting. • Establish operational metrics and performance dashboards to measure technology delivery effectiveness. • Take accountability for both client delivery success and the financial health of the Technology Services portfolio. • Business Development & Practice Growth • Partner with DS&A leadership, Account Executives, and Business Development teams to identify and qualify new opportunities. • Lead technical solutioning, estimation, and architecture development for proposals, RFPs, and Statements of Work. • Develop staffing models, effort estimates, assumptions, and delivery approaches that support profitable engagements. • Participate in client presentations, solution demonstrations, and executive discussions. • Build repeatable service offerings and technology-specific sales plays across Boomi, Workato, MuleSoft, and Data Migration. • Support strategic technology alliances and relationships with vendor partners. • Identify opportunities for additional services and account expansion.