intropic - Product Specialist

London UK6mo ago

In Office EMEA Product Designer Entry Level Customer Support Specialist Market Research

Requirements

• Have a strong interest in finance and financial markets. • Are a quick learner who can pick up new concepts and tools with ease. • Handle pressure and fast-paced environments well. • Are confident juggling several tasks or conversations at once. • Have excellent communication skills, both written and verbal — you can explain complex ideas clearly and professionally to a wide range of audiences. • Are naturally curious and enjoy digging into questions to find effective solutions. • Are comfortable talking to people, including senior professionals. • Have a calm, easygoing demeanour that helps build trust with clients.

Responsibilities

• Responding to client inquiries related to Intropic’s data and financial markets. • Performing research and analysis to provide clients with clear, relevant information. • Collaborating with internal research and data teams for more complex questions. • Managing multiple client conversations at once, prioritising effectively and responding with urgency. • Helping clients understand Intropic’s data and ensuring they get the most value from their subscriptions. • Proactively engaging with clients through written content — this could include short and quick updates or longer research notes.