Workato - Chief Client Architect
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Requirements
• Bachelor’s degree in Computer Science, Software Engineering, or a related field (or equivalent experience) • 20+ years of technology transformation consulting experience, including integration, middleware, or API management platforms • 15+ years in an Enterprise Architect, Digital Architect, or similar senior architecture role • Demonstrated experience advising C-level executives on technology strategy and enterprise transformation • Strong understanding of enterprise security, governance, and operating models • Proven track record of driving platform expansion and value realization through professional services • Excellent executive communication skills, including board-level presentations and strategic documentation • Ability to operate independently in complex, ambiguous environments and take ownership of outcomes • Travel to the client site up to 50%, but may be higher or lower based on prevailing circumstances • Preferred: • Preferred: • Master’s (but not required) in Computer Science, Software Engineering, Business, or in a related field. Bachelor’s degrees and those with non-traditional but similar proven experiences may also apply. • Knowledge of key applications such as Salesforce, Netsuite, Workday, ServiceNow, SAP, EBusiness Suite, Databases • Knowledge of AWS, Azure, and GCP • Experience having worked in a start-up environment • (REQ ID: 2608)
Responsibilities
• We are looking for an exceptional Principal Strategic Architect to join our growing team. In this role, you will be responsible to: • Principal Strategic Architect • Executive Advisory & Flagship Account Leadership • Serve as the primary executive technical advisor to customer CIOs, CTOs, and senior business stakeholders • primary executive technical advisor • Own the long-term customer architecture and automation strategy, aligned to business priorities and enterprise standards • long-term customer architecture and automation strategy • Lead executive-level discussions on platform adoption, operating models, governance maturity, and technology investment decisions • Act as the single point of accountability for post-sales technical strategy and architectural decisions for flagship accounts • single point of accountability • AI, Agentic Automation & Enterprise MCP Strategy • Shape and guide customers’ AI and agentic automation journeys, leveraging Workato’s AI capabilities and ecosystem • AI and agentic automation journeys • Advise on the design and adoption of agent-based workflows, human-in-the-loop models, and decision automation • agent-based workflows • Partner with customer executives to define enterprise MCP (Model Context Platform / orchestration) strategies, including: • enterprise MCP (Model Context Platform / orchestration) strategies • Context management across applications, data, and workflows • Secure orchestration of AI agents and automations • Governance, observability, and lifecycle management for AI-driven systems • Align AI and agentic initiatives with enterprise security, compliance, and risk requirements • Translate emerging AI capabilities into practical, scalable enterprise use cases that drive measurable business outcomes • practical, scalable enterprise use cases • Expansion, Value Realization & Commercial Impact • Drive software expansion, adoption depth, and renewal confidence through strategic advisory and roadmap alignment • software expansion, adoption depth, and renewal confidence • Identify and shape multi-year expansion opportunities tied to automation, integration, and AI-driven transformation • multi-year expansion opportunities • Partner with Account Executives and Customer Success leadership on account strategy, risk mitigation, and executive alignment • Track, articulate, and executive-report value realization outcomes linked to Workato adoption • value realization outcomes • Strategic Consulting & Advisory Delivery • Lead high-impact professional services engagements requiring executive-level judgment and architectural depth • executive-level judgment and architectural depth • GEARS • Embedded Product Guide • Guide customers through: • Enterprise automation and integration target-state definition • Prioritization of integration, automation, and AI use cases • Advanced prototyping and accelerator-led delivery • Recipe and agent lifecycle management best practices • Advise on enterprise operating models that enable scalable automation and AI adoption • Architecture Governance & Decision Authority • Define and enforce architecture principles, standards, and guardrails across customer implementations • architecture principles, standards, and guardrails • Act as escalation authority for non-standard architectures, AI design exceptions, and complex trade-offs • non-standard architectures, AI design exceptions, and complex trade-offs • Guide customers on governance models covering integration, automation, and AI agents • Ensure solutions are scalable, secure, and aligned with long-term enterprise architecture objectives • Frameworks, Thought Leadership & Enablement • Contribute to the evolution of Workato’s architecture frameworks, AI patterns, and best practices • architecture frameworks, AI patterns, and best practices • Create reusable executive-level assets such as reference architectures, strategy decks, and white papers • Serve as a Workato evangelist, articulating platform value across automation, integration, and AI • Workato evangelist • Mentor and enable Strategic Advisors, Technical Architects, and extended post-sales teams • Support partner enablement and delivery excellence across the Workato ecosystem
Benefits
• Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. • flexible, trust-oriented culture that empowers everyone to take full ownership of their roles • innovation • team players • But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. • balancing productivity with self-care • If this sounds right up your alley, please submit an application. We look forward to getting to know you! • Also, feel free to check out why: • Business Insider named us an “enterprise startup to bet your career on” • Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world • Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America • Quartz ranked us the #1 best company for remote workers
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