Workato - Chief Client Architect
Requirements
• Bachelor’s degree in Computer Science, Software Engineering, or a related field (or equivalent experience) • 20+ years of technology transformation consulting experience, including integration, middleware, or API management platforms • 15+ years in an Enterprise Architect, Digital Architect, or similar senior architecture role • Demonstrated experience advising C-level executives on technology strategy and enterprise transformation • Strong understanding of enterprise security, governance, and operating models • Proven track record of driving platform expansion and value realization through professional services • Excellent executive communication skills, including board-level presentations and strategic documentation • Ability to operate independently in complex, ambiguous environments and take ownership of outcomes • Travel to the client site up to 50%, but may be higher or lower based on prevailing circumstances • Preferred: • Preferred: • Master’s (but not required) in Computer Science, Software Engineering, Business, or in a related field. Bachelor’s degrees and those with non-traditional but similar proven experiences may also apply. • Knowledge of key applications such as Salesforce, Netsuite, Workday, ServiceNow, SAP, EBusiness Suite, Databases • Knowledge of AWS, Azure, and GCP • Experience having worked in a start-up environment • (REQ ID: 2608)
Responsibilities
• We are looking for an exceptional Principal Strategic Architect to join our growing team. In this role, you will be responsible to: • Principal Strategic Architect • Executive Advisory & Flagship Account Leadership • Serve as the primary executive technical advisor to customer CIOs, CTOs, and senior business stakeholders • primary executive technical advisor • Own the long-term customer architecture and automation strategy, aligned to business priorities and enterprise standards • long-term customer architecture and automation strategy • Lead executive-level discussions on platform adoption, operating models, governance maturity, and technology investment decisions • Act as the single point of accountability for post-sales technical strategy and architectural decisions for flagship accounts • single point of accountability • AI, Agentic Automation & Enterprise MCP Strategy • Shape and guide customers’ AI and agentic automation journeys, leveraging Workato’s AI capabilities and ecosystem • AI and agentic automation journeys • Advise on the design and adoption of agent-based workflows, human-in-the-loop models, and decision automation • agent-based workflows • Partner with customer executives to define enterprise MCP (Model Context Platform / orchestration) strategies, including: • enterprise MCP (Model Context Platform / orchestration) strategies • Context management across applications, data, and workflows • Secure orchestration of AI agents and automations • Governance, observability, and lifecycle management for AI-driven systems • Align AI and agentic initiatives with enterprise security, compliance, and risk requirements • Translate emerging AI capabilities into practical, scalable enterprise use cases that drive measurable business outcomes • practical, scalable enterprise use cases • Expansion, Value Realization & Commercial Impact • Drive software expansion, adoption depth, and renewal confidence through strategic advisory and roadmap alignment • software expansion, adoption depth, and renewal confidence • Identify and shape multi-year expansion opportunities tied to automation, integration, and AI-driven transformation • multi-year expansion opportunities • Partner with Account Executives and Customer Success leadership on account strategy, risk mitigation, and executive alignment • Track, articulate, and executive-report value realization outcomes linked to Workato adoption • value realization outcomes • Strategic Consulting & Advisory Delivery • Lead high-impact professional services engagements requiring executive-level judgment and architectural depth • executive-level judgment and architectural depth • GEARS • Embedded Product Guide • Guide customers through: • Enterprise automation and integration target-state definition • Prioritization of integration, automation, and AI use cases • Advanced prototyping and accelerator-led delivery • Recipe and agent lifecycle management best practices • Advise on enterprise operating models that enable scalable automation and AI adoption • Architecture Governance & Decision Authority • Define and enforce architecture principles, standards, and guardrails across customer implementations • architecture principles, standards, and guardrails • Act as escalation authority for non-standard architectures, AI design exceptions, and complex trade-offs • non-standard architectures, AI design exceptions, and complex trade-offs • Guide customers on governance models covering integration, automation, and AI agents • Ensure solutions are scalable, secure, and aligned with long-term enterprise architecture objectives • Frameworks, Thought Leadership & Enablement • Contribute to the evolution of Workato’s architecture frameworks, AI patterns, and best practices • architecture frameworks, AI patterns, and best practices • Create reusable executive-level assets such as reference architectures, strategy decks, and white papers • Serve as a Workato evangelist, articulating platform value across automation, integration, and AI • Workato evangelist • Mentor and enable Strategic Advisors, Technical Architects, and extended post-sales teams • Support partner enablement and delivery excellence across the Workato ecosystem
Benefits
• Our employee benefits are designed not just to help everyone at Workato fulfill their basic and tangible needs, but also feel appreciated for their contributions to the company. • Where possible, we tailor these benefits to the specific countries that our employees are based in. Some of them include: • Employee Assistance Programme (EAP) • Health insurance • Referral bonuses • Workato stock options • Professional Development Opportunities • We are invested in the long-term professional development of our people, beyond what they bring to the table on their first day at work. • We support individual career ambitions, and set aside training programs and budgets they can tap on to upgrade both soft and hard skills. • Dedicated Wellness & Recreation Time • We make it a point to dedicate time to pause, recharge and get to know each other better. • From virtual game nights to fitness sessions, there's always time for a little fun on the calendars. • Senior Manager, Talent Acquisition • We’re All Around The World • Palo Alto (HQ) • 1530 Page Mill • Road Palo Alto CA • CA • 94304 • Japan • Gran Tokyo South Tower 9F, 1-9-2 Marunouchi, Chiyoda, Tokyo • Tokyo • 100-6611 • San Francisco • 600 Harrison Street, Suite 110 • San Francisco • CA • 94107 • Santa Cruz • 101 Cooper Street, Room 201 • Santa Cruz • CA • 95060 • Seattle • 1201 3rd Avenue, #22W101 • Seattle • WA • 98101 • United Kingdom • 6th Floor One London Wall, London • London • EC2R 8EJ • Chicago • 20 West Kinzie Street # 10072 • Chicago • IL • 60654 • New York • 110 Wall Street #4-007 • New York • NY • 10005 • Singapore • 6 Temasek Boulevard, Suntec Tower four, #22-01/02/03/06 • Singapore • 038986 • Philippines • 6th floor, Asian Star Bldg, Asean Drive • Filinvest Corporate City • Alabang • Ireland • Charlemont Exchange, Charlemont St, Saint Kevin's • Dublin • D02 VN88 • Denver • 1005 S Gaylord St, Suite 210 • Denver • CO • 80209 • Spain • Avinguda Catedral 6 • Barcelona • Germany • Rosental 7 • München (Munich) • 80331 • Israel • 30 Shlomo Ibn Gabirol St • Tel Aviv • 6407807 • Sydney, Australia • Sound Exciting? • All Departments • Let’s start automating
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