Brave - Client Success Manager
Requirements
• Passion for account services, creativity, and willingness to work in a 100% remote and highly collaborative environment. • Self-motivated and able to thrive in a results-driven environment. • Bachelor’s degree in marketing, business administration, or relevant field. • 2+ years of experience in account management, campaign development, or similar role (mandatory). • Excellent communication skills. • Ability to multitask and manage multiple client accounts simultaneously. • Proven track record of delivering client solutions and meeting sales goals • Strong attention to detail. • Excellent listening, negotiation, and presentation skills. • Working at Brave • Working at Brave • Industry-leader in privacy, with a research and engineering team that’s innovating everyday to keep people safer online and beat Big Tech. • Highly competitive salaries & benefits, and generous home-office stipends. • Fully remote team (no office, no commute). • Welcoming, humble, ridiculously smart teammates, and a truly flat org structure. • Opportunity to get in early at a hyper-growth company, and revolutionize the web. • Oh, and did we mention Brendan, our CEO & co-founder, invented JavaScript? • Salary is $75,000.00 to $85,000.00 plus bonus • Check us out • Check us out • LinkedIn | Glassdoor | brave.com
Responsibilities
• Build and maintain long term client relationships through excellent customer service. • Manage the gathering and organization of client-provided campaign assets for smooth and timely deployment. • Advise clients on campaign strategy and best practices. • Communicate campaign performance insights with clients by generating and delivering regular reports. • Lead client calls with strong presentation skills to showcase campaign performance and Brave's value. • Own internal communications regarding campaign objectives, performance, status, and client needs.
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