Socure - Head of Engineering – Agentic Workflows and Internal Tools

Carson City, Nevada, United States - Hybrid$215k - $260k6mo ago

In Office Director NA Fintech Data Analytics Cloud Computing Head of Engineering Head of Data Head of Operations Team Leadership Board Support Full Stack ACCA Data Governance

Requirements

• You have built data platforms that operate at scale and you understand the full stack from ingestion and transformation to semantic layer and consumption. You are AI-native in the truest sense: agents and LLM-powered reasoning are core architectural instincts for you, not bolt-ons. You are as comfortable in a board prep session as you are in a technical design review, and you can move fluidly between those contexts without losing credibility in either. • You understand that the hardest part of this job is not the technology. It is the governance: getting a fast-moving organization to agree on canonical definitions and holding the line on them when the business wants to move faster than the data model can follow. You have done that before and you know what it takes. • 12+ years of engineering experience including significant time building or operating large-scale data platforms, data warehouses, and analytics infrastructure • 5+ years leading engineering teams with company-wide scope and impact • Track record building enterprise data platforms at scale spanning transactional, CRM, and billing source systems • Deep fluency with modern data stack architecture: cloud data warehouses, data mesh and medallion patterns, semantic and metrics layers • Hands-on experience shipping AI agent systems including multi-agent orchestration, RAG pipelines, and LLM-powered natural language interfaces • Strong instincts around statistical process control, anomaly detection, and real-time streaming architectures • Data governance depth: metrics catalogs, lineage, ownership models, and version-controlled metric definitions • Experience translating board-level and investor-level business questions into data architecture requirements • Excellent communication skills with the ability to move fluidly between technical design and executive stakeholder conversations • Deep experience with AWS data services including S3, Glue, Athena, Redshift, Lake Formation, EMR, Kinesis, and Lambda • Familiarity with modern data stack tooling such as dbt, Airflow, Spark, Fivetran, Databricks, SageMaker Unified Studio, or similar • Experience partnering with Finance and FP&A teams on revenue recognition, ARR/NRR analytics, and usage-based billing reconciliation • Experience supporting investor reporting, board reporting, or capital markets readiness in a high-growth SaaS environment • Background in fintech, identity verification, fraud, or similarly high-stakes data domains • Prior experience building data platforms that support regulated financial workflows including SOC 2, PCI or similar compliance regimes • Prior experience in usage-based or consumption-based SaaS • We have one of the most powerful datasets in enterprise software. We have the scale, the domain, and the architectural foundation to do something genuinely interesting with it. This role is how we do that.

Responsibilities

• Business and Investor Intelligence • Socure has one of the most compelling growth narratives in enterprise software. Vertical diversification is accelerating. International transaction volume is growing rapidly. The land-and-expand model is working: second deals close in a fraction of the time it takes to close the first, and expansion revenue now outpaces new logo revenue. You will build the authoritative data foundation that makes every one of those stories produceable on demand, from a single source, with metric definitions that are version-controlled and enforced at the data layer. The goal is a state where any investor question gets a verified answer in seconds with zero definitional conflicts across teams. • Customer Health Intelligence • A Socure implementation involves more than 3,000 individual product settings and flags distributed across RiskOS, SuperAdmin, and Control Center. No other platform in our competitive set has built product configuration hygiene explicitly into a customer health scoring framework. You will build it. The full scoring model spans model freshness, use case breadth relative to potential, volume trend against commitment, engagement quality, and configuration hygiene, computed weekly across every active account, with automated alerting when trajectory changes. The output is a structured intervention system that lets Customer Success and Account Management act before a customer has decided anything. • Customer Signal Intelligence and Anomaly Detection • In 2025, deepfaked selfies increased 58% year over year. Injection attacks surged 40%. Native Virtual Camera attacks grew 2,665%. The fraud attack surface is expanding faster than any individual customer can track independently. Socure's consortium data makes cross-customer pattern recognition possible in a way no single-institution team could replicate. You will build the real-time monitoring system that detects population-level behavioral anomalies, model input and output drift, and emerging fraud attack signatures across the full customer base, and delivers a structured incident brief to the right customer contact within 15 minutes of onset. • The AI Agent Layer • This is the part of the role that will define it. You will build a natural language intelligence interface powered by AI agents that sits above all three pillars. Any employee, in any function, should be able to ask a business question in Slack and get a verified, sourced, accurate answer in under 30 seconds. The multi-agent pipeline you design will handle query understanding, data retrieval, verification, and answer synthesis, with answer accuracy tracked as a first-class system metric. Socure already launched an AI Suite of Agents in RiskOS for our enterprise customers in October 2025. The internal intelligence layer you build applies the same architecture philosophy to how we run the company. The lessons from building it will directly improve the external product.

Benefits

• This represents the expected salary range for this job. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job related factors. Socure's compensation and rewards package for full-time roles includes a market competitive salary, equity, comprehensive benefits, and, for applicable roles, commissions plans or an annual discretionary performance bonus. $215K – $260K • Offers Equity • Offers Bonus • This is a base salary range for this job based on the job requirements. • Base pay is only one component of Socure's compensation and our total rewards package includes equity, benefits, and an annual bonus or a commission plan. • annual bonus • commission plan. • Upload your resume here to autofill key application fields. • Drop your resume here! • Parsing your resume. Autofilling key fields... • Please note: We have set up limits for applications for this role: • Candidates may not apply more than 2 times in any 60 day span for any job at Socure. • Candidates may not re-apply to the same role within 365 days. • or drag and drop here • Mark No: Candidates on F1, OPT, or H1 visas that will require sponsorship now or in the future. • Why are you interested in this job at Socure? • Unfortunately we are unable to hire employees living in these states. • Socure's Recruiting Privacy Policy • Decline to self-identify • Hispanic or Latino - A person of Cuban, Mexican, Puerto Rican, South or Central American, or other Spanish culture or origin regardless of race. • Hispanic or Latino • White (Not Hispanic or Latino) - A person having origins in any of the original peoples of Europe, the Middle East, or North Africa. • White • Black or African American (Not Hispanic or Latino) - A person having origins in any of the black racial groups of Africa. • Black or African American • Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) - A person having origins in any of the peoples of Hawaii, Guam, Samoa, or other Pacific Islands. • Native Hawaiian or Other Pacific Islander • Asian (Not Hispanic or Latino) - A person having origins in any of the original peoples of the Far East, Southeast Asia, or the Indian Subcontinent, including, for example, Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand, and Vietnam. • Asian • American Indian or Alaska Native (Not Hispanic or Latino) - A person having origins in any of the original peoples of North and South America (including Central America), and who maintain tribal affiliation or community attachment. • American Indian or Alaska Native • Two or More Races (Not Hispanic or Latino) - All persons who identify with more than one of the above five races. • Two or More Races • Hispanic or Latino • White (Not Hispanic or Latino) • Black or African American (Not Hispanic or Latino) • Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) • Asian (Not Hispanic or Latino) • American Indian or Alaska Native (Not Hispanic or Latino) • Two or More Races (Not Hispanic or Latino) • I identify as one or more of the classifications of protected veteran listed above • I am not a protected veteran