csit - Centre for Strategic Infocomm Technologies - Knowledge Management Platform Engineer
Requirements
• A degree or professional qualification in Computer Engineering, Computer Science, Knowledge Management or related field • Proficiency with scripting languages and tools (e.g., Git, Terraform, Javascript, PowerShell, Bash, Python) and working with REST APIs for platform integration and data automation. • Deep understanding of identity management, SSO integrations, and complex permission hierarchies (Azure AD/Entra ID). • Strong understanding of knowledge management principles, including content lifecycle, UI/UX for internal wikis, and taxonomy design. • Exposure to reliability engineering practices, including SLOs, error budgets, and capacity planning • Good verbal and written communication skills to translate technical capabilities into clear guidelines for non-technical employees. • A detail-oriented approach to restructuring messy, unorganized data into intuitive, clean systems.
Responsibilities
• Engineer Knowledge Management Platforms that organize and share the organization's critical information to: • Improve information retrieval efficiency • Retain organisational knowledge and expertise • Enhance decision-making with reliable records • Boost collaboration through information sharing • Design and integrate AI and automation into Knowledge Management workflows to enhance knowledge sharing, and foster knowledge growth. • Apply DevOps practices (e.g. CI/CD) to automate deployments and workflows, improving efficiency, product quality and on-boarding speed. • Build analytics pipelines and observability dashboards to monitor the platform health, applying SRE principles to improve uptime and responsiveness. • Partner with cross-functional teams to enhance the collaboration experience, drive feature enhancements, and explore emerging technologies like AI and automation. • Build and operate platforms that supports Singapore's national security missions. • Work with talented engineers who take pride in operational excellence, collaboration, and innovation. • Be empowered to experiment, improve, and scale modern technologies securely. • Have opportunities to deepen your expertise DevOps, SRE practices, and secure platform engineering at scale. • As CSIT is an agency under the Ministry of Defence (Singapore), only Singapore Citizens will be considered.
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